I keep getting network errors on the cloud player when on 3g network on my htc evo. I have great reception, and can hear it play on my computer when I use the evo as a hotspot. Anyone know how to fix this? It seems to be ther same on my wifes evo as well. Pandora works as well as the rest of my apps requiring data.
Having the same issue, HTC EVO. Perfect 5 bar reception near tower, and speed test shows its not a data rate issue. Happens regardless of bit-rate of song. Somtimes it will "network error" for a minute or so then start if I hit play again, sometimes not.
I think it's only happening on the evo. I have sent multiple emails to them asking how to fix it, out to see if they are even trying, but have not gotten any replies. Sucks because they said to expect a reply in 12 hours. Been 2 days and nothing. Getting ready to move on. I really want this to work, but it is unusable unless I'm on wifi, and honestly that is not what was promised, our I needed. I hate griping about free apps, but I was set to pay for more space and load everything on there, but won't consider it until this is fixed.
While it gives you a network error, it is actually silently buffering in the background. So if you wait 30 seconds or so, the song will be set and you can go. When you play full albums it seems to know to buffer the next song without pestering you, so it doesn't crap out. That said, "Network Error" along with details telling you to try again when you have network access is a terrible way to say "buffering - please wait." And it would be nice if it auto-played once it was done buffering. Amazon is in danger of having a flop on their hands if they don't get on the ball.
it is not just buffering but it is loading the entire song before it allows me to play. it does not do that if I tether my phone to my wife evo using her 3 g network as a wifi hotspot. it also works vice versa when my depot is as a hotspot to my wife's phone. when I do that it allows me to play the song while it is buffering the same way as well I'm connected to a real wi-fi hotspot.
Samsung Vibrant: also getting network errors when streaming. Full 3g bars, near a tower, everything else works fine, but errors out every third track or so. Disappointing because I would totally be using this.
I have the same issue, also on the Evo, I've tried on 3g and 4g, and I'm sitting in a Sprint call center where we have an in building repeater for both 3g and 4g so I know the coverage is excellent. And it's not buffering, I've been trying it with the same song for the last 24 hours. If it's buffering, it's the biggest buffer in the history of ever.
This is annoying, but I would expect a couple of revs for a new app before it works perfectly. Does the devlopment team monitor this board? How do we know they are seeing these. Is there an email to report errors with the app?
I'm having the same issue with EVO on 3G/4G. Sucks because I spent hours transferring my files last night and was really excited about using the app (probably should have tested first). I can be patient if Amazon is working on it. Any statement from them yet?
I am also having this problem. I am using a Droid Inc. The app on the phone works with most of the music when it wants to. Some of the albums that I have uploaded crash the app but work on the PC. I have to pick a song and wait ~30sec before hitting play and crossing my fingers. The laptop works fine when tethered using the phone so it isn't a data rate issue.
If you have an Evo or Evo Shift and have trouble using the Amazon MP3 Cloud Player (*Network Error* when you try to play) it's the same old streaming/3g evo fix. So it's entirely on the Sprint/HTC side. At least for *network error* a delay for it to buffer is not an issue though.
Well I doubt that since speed tests on my evo are constantly at 1.5 mb down and 1mb up. I am well aware of the 3g issue you are talking about but have not experienced it. Ps. Xda-developers also shows a fix for that involving adata reset
Well that kinda helped. Now the song doesn't have to fully buffer before play, but still get an initial "network error" Funny thing is that the speed test shows that it is running slower, but it seems to be running faster online.
"Nutan Patel says: this is def. an issue with Sprint side. Follow this guide and it should fix it: http://programmersunlimited.wordpress.com/2010/12/30/streaming-audio-broken-fix-htc-evo-sprint/ fixed it for me."
This worked great! I had to get my MSL via CDMA Workshop and used this guide: http://www.xda-developers.com/android/how-to-retrieve-your-msl-without-msl-reader-on-android/
I am having the same problem I have an Samsung Epic 4g. I cannot get any of the songs to start streaming, I get the network error message within a few seconds of clicking on play. There is definitely something wrong with the application, I do not have any other network problems on my phone.