I won't get into the details of ID3 tagging, but iTunes and Windows Media Player handle Album Art differently. Two things work for me when "3rd party" players can't locate my Album Art:
1. Implicit fix: Simply open your iTunes library in Windows Media Player. This appears to cause some updates in the media files. 2. Explicit fix: Copy iTunes Album Art from a track to Windows Media Player (Paste Album Art onto the album)
After doing either or both of the above, delete the albums with bad Album Art from Amazon Cloud Player. Upload them again. I'm doing this now and so far, so good.
I am having the issue of incorrect artwork as well. The art displays fine in the cloud player but once downloaded to my device the art changes. For example the Killers Album is correct in the cloud and store but on my android phone it's a totally different cover. Thoughts?
Ok. I have a bunch of albums I purchased through Amazon and a bunch of my own MP3s that I uploaded to the cloud and then dowloaded to my Kindle Fire.
First - Yes, uploading to the cloud results in a lot of incorrect album covers (expecially for older albums) IF you don't have the album art embedded in the MP3 (which I recommend). As is posted here, you can use a tag editor such as TagScanner to do this. I had to remove the albums from the cloud, embed the album art, and then re-upload.
Second - Once you have the correct album art on the cloud, you need to get them on your device. When you re-download to your device, you need to make sure you have killed the cache previously stored. On the Kindle Fire, you go to Music, select Cloud and then swipe on the lower part of the screen to trigger the Music options. One of these is for your Setting on the cloud. Select the Setting and then elect to Clear the Cache. This will remove all of your previously stored cloud pics. Then you can use the same settings to sync your Cloud (it auto does this every ten minutes anyway).
Wendy Cook, you're a genius. It sounds like a lot of work but I think it's worth it. When I uploaded my own recital to the Cloud Player, the image that was put with my tracks is of Dionne Warwick. I like Dionne Warwick, but I don't look anything like her.
OK, I can correct the album art and other mistakes (like genre classification) by downloading to a PC using TagScanner, delting the original and then re-uploading. CNet has tagscanner. http://download.cnet.com/TagScanner/3000-2141_4-10056506.html
I have this problem too. My collection is mostly classical music. Much of it has was recorded years ago and has been issued on CDs in various different editions, so I get the wrong covers on much of them. Even worse, since a Beethoven symphony, for example, has about the same track timings no matter who records it, I sometimes get a cover from a completely different recording. I uploaded everything from Windows Media on my computer, where I had the correct covers. The best I've done is to just delete the wrong covers, since I'm not sure I could change the tags.
I uploaded thousands of songs, and have meticiously tagged them all previously. I even verified tags and artwork, however Amazon changed the artwork on a few hundred albums >_< For example Disney's Brother Bear soundtrack is properly embedded with artwork however it shows "Bear in the Big House" artwork? I know I can simply re-upload but this is not a viable option when you have 10k+ songs. Google Music has a tag editor and art changer, Amazon needs this too.
Amazon Cloud Drive is my current favorite, compared to Google Music, simply because you CAN re-download your content whenever you want. This is a big plus, to me.
BUT, that said, Google is really doing the user experience thing SO much better than Amazon, at this point. As previously stated, they allow tag editing and cover replacement on the fly, going so far as giving you the option to browse the internet for the correct cover! Their uploader is also more user-friendly...I pointed it at my folder of 15 k songs, and it took over from there. Started downloading immediately, if your computer shuts down or you loose connection or something, it just picks back up right where it left off and chuggs right along until it's all finished.
Amazon Uploader freezes if I just point it to my whole music collection...I think it gets scared. lol So, I am having to resort to uploading an alphabetical folder at a time. :/
I'm a huge Google/Android fan, and tend to support them exclusively. Even so, I would love to use Amazon as my default music storage, and would be happy to continue paying for the 20 gig plan indefinitely, if they would provide at LEAST as easy a user experience as the free Google storage. I don't think that's asking a lot.
My current issue? Why can I not get Amazon Cloud Player to consolidate various artists on a single compilation album? No matter what tags I change, it keeps showing twelve or so entries for every album with one artist/song each. Example: 10 different entries for the Matrix soundtrack, 10 of the same album cover, with one song attached to each.
I agree. I also paid for the extra cloud storage and hate that I have missing or incorrect artwork. Please make the fix as simple as possible for users without a lot of technical knowledge!! Thank you!!!
This is such an annoyance. I've uploaded tons of mp3s, many of which are vinyl I've ripped from obscure bands. I've embedded artwork via wmp and Amazon is still replacing the art with album art that isn't even in the same ball park. I suppose I could try tagscanner, but that's a hell of a lot of work to get proper album art.
Yeah; the "oversight" on album art has me scratching my head. I've got your music service "free" until August 12th. I recently ran into issues with Google Music, so I'm kicking the tires on your music service now. I'm FULLY prepared to plunk down the $$ for unlimited music storage as the 20,000 song limit on GM is what my issue is now. However, I'm getting tired of having to modify my entire music collection and then have to upload it AGAIN. I must say though, that your music uploader is faster & "prettier" than Google Musics.
I thought I was losing it but Amazon is screwing this up badly. To make sure, I uploaded a dozen or so albums with the proper artwork EMBEDDED into the mp3 file. They were all correct, properly scaled, 500x500 pixel images. Amazon not only changed the artwork to their own stock images (of varying accuracy and quality) for the Cloud Player, they also served the altered files to me when I downloaded them back to my computer!
So to use Amazon Cloud means all of the album art I've carefully embedded and corrected over time is just going to get tossed, and replaced with whatever discolored, badly cropped, stretched-out, artifacted or just plain wrong image files they have. That's if I don't just get served a blank image like some of my rarer files have.
SUGGESTION TO AMAZON: While I understand it saves some storage space, you really need to (a) have better oversight of the files you're sticking on people's purchased music, and (b) give those who care about this--not everyone does--the option to retain our own images.
I've just joined this service, and noticed that the art work is variable in its accuracy and quality. I can see that this has been a problem for 18 months or more, and no sign of Amazon fixing this. Looks like £21.99 down the drain, I can't be using a service that is this apathetic to user problems.
I just switched from Amazon Cloud Drive to Google Play. The cover art seems to be more accurate and in the cases where it can't find cover art, it leaves it blank rather than putting in the wrong art. And it's metadata editor is excellent. And the service is free.
Not being able to change incorrect album art is simply unacceptable. It's bad enough that the matching of my 15,000 library was terrible - I'm having to upload 6,000 songs most of which are available on Amazon - but the album art bugs are making me regret paying for this service. As soon as Google Music launches in the UK I will be jumping ship.