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Clued In: How to Keep Customers Coming Back Again and Again
Clued In: How to Keep Customers Coming Back Again and Again
Lewis Carbone
Average Customer Review: 4.6 out of 5 stars  See all reviews (14)
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Every customer has an experience with a product, service, or brand--good or bad. But few businesses know how to systematically manage customer experience, so they lose their best opportunity to leverage the long-term value of their customer relationships. Now, one of the field's top consultants... Read More

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