Coaching CLUES: Real Stories, Powerful Solutions, Practical Tools (People Skills for Professionals) [Paperback]

Marian Thier (Author)

Book Description

Publication Date: May 21, 2003 | Series: People Skills for Professionals

Reading client behavior in the corporate world is all about reading the C.L.U.E.S.: C- Characteristics L- Language U- Underlying Motives E- Energy S- Stories In her book Coaching C.L.U.E.S.: Real Stories, Powerful Solutions, Practical Tools, Marian J. Thier explains that each word of the C.L.U.E.S. model represents a set of observable client behaviors that can help corporate coaches to assess situations, pinpoint problems and develop winning solutions. Using this innovative framework, Marian Thier relates real-world scenarios where past clients have developed personalized solutions for overcoming problems in the workplace. Each case is broken down according to the C.L.U.E.S. method, complete with case studies involving all five C.L.U.E.S. components. Thier's tools and solutions are concrete, practical and proven. With a birds-eye view and a unique insight into the people skills and coaching processes used inside top Fortune companies, Coaching C.L.U.E.S. is like having a career coach at your fingertips.

Editorial Reviews

Review

"Coaching C.L.U.E.S. takes coaching and brings it to reality...with stories of how people can change." -- Helain Suval, Senior Vice President and General Merchandise Manager, macys.com

"Very compelling...coaching C.L.U.E.S. will make a real contribution to the field." -- Anna Marie Valerio, Organization Leadership Consultant, IBM

From the Publisher

With a unique birds-eye view of the people, skills and coaching process inside such Fortune 500 companies as Avon, Merck, and DuPont, Coaching C.L.U.E.S. brings today’s hottest management tools to life through lively stories that demonstrate powerful coaching in action. Framed by the five C.L.U.E.S. of coaching—Characteristics, Language, Underlying motives, Energy and Stories—real-world accounts of real people solving real workplace problems model the skills needed to confront even the most intractable organizational challenges head on.

A pioneer in the field of professional coaching in the U.S., Thier paints an authentic picture of the dedication, experience, and creativity required to both understand and to practice the art of coaching. She takes readers behind the scenes to demonstrate the techniques she has used during her fifteen years on the frontlines of business, sharing her own perspective and insights, her clients ideas and solutions, and challenging readers to develop their own. In this cover-to-cover toolkit of coaching dialogues, skill-building exercises, and 12 unique, field-tested tools, Thier gives voice to how individuals and teams have wrestled with finding new ways to think creatively and improve their performance by stretching their skills in delegating, brainstorming, personal organization, and customer outreach.

See all Editorial Reviews

Product Details

• Paperback: 256 pages
• Publisher: Nicholas Brealey Publishing (May 21, 2003)
• Language: English
• ISBN-10: 1857883373
• ISBN-13: 978-1857883374
• Product Dimensions: 8.5 x 7.3 x 0.5 inches
• Shipping Weight: 4.8 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #1,993,212 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars Great book on coaching, October 5, 2006

By 

Nata - See all my reviews

This review is from: Coaching CLUES: Real Stories, Powerful Solutions, Practical Tools (People Skills for Professionals) (Paperback)

Wonderful tips and insights in this book! A great resource for both beginners and professionals alike. It's fun, engaging, and informative. The best part of the book is that it centers around real-life stories and examples, so you not only pick up some "theory", but see how it works in practice. Describes many simple techniques that work! I think it can be helpful not only for coaches, but for managers, as well. Highly recommended!

5.0 out of 5 stars Awesome Resource, July 23, 2005

By 

K. McLoud-Schingen "culture diva" (Houston, TX) - See all my reviews
(REAL NAME)   

This review is from: Coaching CLUES: Real Stories, Powerful Solutions, Practical Tools (People Skills for Professionals) (Paperback)

You will not be disappointed with this book. Whether you are a consultant/trainer, supervisor or simply would like to better manage your personal relations, this is the book for you. Great exercises - excellent definitions and insights. This is a super buy!

5.0 out of 5 stars STERN'S MANAGEMENT REVIEW HIGHLY RECOMMENDS THIS BOOK!, August 4, 2003

By 

Gerry Stern "Stern's Management Review Online" (Culver City, CA United States) - See all my reviews
(REAL NAME)   

This review is from: Coaching CLUES: Real Stories, Powerful Solutions, Practical Tools (People Skills for Professionals) (Paperback)

The book conveys the author's approach and techniques for effective coaching, starting with a model to help an observer see the big picture, followed by eleven stories to examine coaching in action, and twelve coaching tools used with success in the field. A highly useful and insightful book that brings the reader, to the extent words permit, into contact with the coaching process. Very highly recommended.