"'Encapsulated my belief in the potential of people and showed me how to translate this into appropriate action', commented one reader."
About the Author
Ian Fleming works as a freelance management trainer. His approach is to work in-company alongside individuals and teams, coaching them to tackle real issues and situations. Allan J. Taylor's experience lies in development management, mainly in the brewing industry. His interest in coaching resulted from realising that most of what he did as a trainer didn't work. Practical experience has led the authors to believe that, done well, coaching can raise performance levels beyond the accepted norm.