Most helpful critical review
18 of 19 people found the following review helpful
Cheap accessory ruins it.
on January 23, 2012
Bought these as a Christmas present and after three weeks of light use, noticed that the radios would not recharge. Contacted Amazon who sent a replacement and e-mailed return shipping to me. Got the new ones and plugged them into the charger and these would not charge. "Wiggled" the power cord a little and the charger started working, but this only lasted a couple of days before it crapped out completely. I suspect the chargers cord is made from very cheap and brittle wire. While the radios appear to work well, they are useless if they cannot be charged. Amazon promptly refunded me for this item.
As far as Amazon.com goes: Their customer service has been outstanding. They sent the first replacements and they appeared on my doorstep the very same day I shipped off the defective ones. The refund on the second set came very quickly, too. They have been Johnny-on-the-spot. No questions asked. Thank you Amazon.