About the Author
Michelle Dunn is the author of many business books including the many titles in her “Collecting Money Series”. Dunn has worked in credit and collections for over 26 years, owned her own collection agency, and writes columns and books to help businesses and entrepreneurs with anything credit and debt related. Her award winning book “Starting a Collection Agency, how to make money collecting money” is now in its third edition.
Amie Burke is an expert marketer, on-air radio personality, and a roller derby skater. She was born and raised in Michigan, currently lives and works with her fellow Michiganders in Flint. She is also a Central Michigan University graduate with a Bachelors degree in Broadcast Cinematic Arts.
Christina Nitschmann teaches courses focusing on business, finance, sales, and debt collections. She has more than twenty years’ experience in the financial corporate world. In 2011 she founded Savvy Customer Service, a consulting firm offering the highest quality "staff and management training” in sales, customer service, and business-to-business (B2B) debt collections.
Laura Lowenstein is the founding owner of Capital Resource Management, Inc. and the managing member of the law firm Laura J. Lowenstein & Associates, LLC. Upon graduating summa cum laude from Cornell University in 1995, Ms. Lowenstein attended New York University School of Law where she was a Florence Allen Scholar and graduated Order of the Coif. Following law school, Ms. Lowenstein worked in corporate and business law as an associate at the law firm of Simpson Thacher & Bartlett LLP in New York City and as a director of business and legal affairs for Fox Cable Networks in Los Angeles. Ms. Lowenstein also completed a post-doctorate fellowship at the Center on Environmental and Land Use Law at New York University School of Law.
Sue Sempier, Director of Marketing & Sales at Nudelman, Klemm & Golub, P.C., has over 15 years experience performing marketing and sales for numerous industries from broadcasting, communications, post production, to collections. Sue joined the debt collection law firm of Goldman & Warshaw, P.C. in 2011 and quickly moved on to Director at NKG after one year. Her professional path has led her to various industry conventions such as the Collection Law League of America (CLLA) which she is a member of, ACA International and Debt Collection Symposium.