ComSwitch CS3.0 Telephone Line Sharing System/Fax Switch

by Command Communications

Product Details

• Product Dimensions: 12.1 x 9.2 x 2.7 inches ; 2 pounds
• Shipping Weight: 2 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0000YE3Q8
• Item model number: CS0.3
• Average Customer Review: 4.0 out of 5 stars  See all reviews (26 customer reviews)
• Date first available at Amazon.com: November 9, 2003

Product Description

- Command fax switch- Single line fax switch (line sharing device) - Phone, fax, answering machine, and computer can share one phone line- Alerts you to incoming calls/faxes while online- Distinctive ring detection (switches automatically to fax)- One single-pair input jack (line-in), 4 single-pair output jacks (answering machine, phone, fax, modem)- Includes AC adapter- LED lights indicate power/phone/fax/modem/call waiting alert- Gray

Customer Reviews

Most Helpful Customer Reviews

24 of 25 people found the following review helpful:

4.0 out of 5 stars for me... it works as advertised..., July 21, 2005

By 

Banzai (Pipeline, Oahu, Hawaii USA) - See all my reviews

This review is from: ComSwitch CS3.0 Telephone Line Sharing System/Fax Switch (Office Product)

It is not a great piece of hardware, but it WORKS for what I needed it to accomplish. I wanted an automatic single-line switch for a HP all-in-one fax, Panasonic answering machine, and a couple of phone extensions. This product works with the local caller ID service, something similar competing products seem to have difficulty with.

The documentation is simple and easy to read, but is certainly not a great guide to the operation and user interaction of this product. The CS3.0 documentation is about as good as what I got with my answering machine - it at least seems to be written by a person that writes acceptably in U.S. English. However, these instructions provide the bare minimum to get the thing plugged in and working. I would suggest the buyer be prepared to experiment with the configuration options and live with the expectation that trial and error will be necessary to get it working to their satisfaction.

One important note: I wanted an "automatic switch" for a single telephone line. Per the enclosed product instructions, I have to choose the "Automatic Answer OFF" setting to get the CS3.0 to manage my telephone line devices the way I need it. Go figure.

Another reviewer here indicated great dissatisfaction with this product. After going through the setup of this product hands-on, I can understand the potential for becoming frustrated. I would further suggest that anyone that has concerns of whether the CS3.0 will work for their needs, should call the manufacturer and ask some very direct pre-sales support questions. Good luck!

12 of 12 people found the following review helpful:

4.0 out of 5 stars Telephone/fax switch, June 5, 2010

By 

L. Johnson (Racine, WI) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: ComSwitch CS3.0 Telephone Line Sharing System/Fax Switch (Office Product)

We work out of our home and need a fax machine but not the expense of having a dedicated fax line. We fax about twice per week. This device allows us to share the main phone line with the fax. All we need to do is let the phone ring more that once and if the call is a fax it automatically goes to the fax machine. If not, it rings and we can answer it or the answering machine will get it. It saves us about $30 per month and is well worth the cost to buy.

10 of 10 people found the following review helpful:

2.0 out of 5 stars Not So Commanding, May 5, 2008

By 

R. Wooten - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: ComSwitch CS3.0 Telephone Line Sharing System/Fax Switch (Office Product)

Biggest issue is that while we're talking on the phone and another call comes in, the device interrupts the ongoing call with an overly loud busy signal. The call isn't ended but it's very difficult to continue a conversation. Also had a problem answering calls from phones not directly connected to the device. The device did not detect that the phone had been answered and routed the call to the answering machine.