Customer Reviews

Comfort Products 60-5291 Four Motor Massage Executive Shiatsu Chair

5 star:		(1)
4 star:		(0)
3 star:		(0)
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1 star:		(1)

 

 

I have a new rule: Sit in a chair before buying it.

I'd been considering this rule already, after a few cheap chairs made their way in (and out) of my studio. But I thought perhaps this one was different. The supposedly high list price and sturdy appearance fished me in.

Shiatsu! What an exciting word to put on a product! The so-called massaging fingers are impressive at first. The biggest problem with this entire item, however, is when the fingers stop. Even at their most 'retracted' position, they still jut into your back. There is no way to simply sit in this chair for long periods of work time. I've resorted to timing the most flattened posture of the fingers with the remote control, trying desperately to smooth them out.

That's not easy when the battery no longer holds a charge. After only a few weeks, and 4 charge cycles, the Charge light just flashes mocklingly when I try to activate any functions. Using or charging the battery while working seems like a good plan, until you remember that you're attached to a very cheap, and very short, wall wart AC adapter cable. I'm a long-time portable computer user, so I know how to maintain rechargeable batteries. This system is simply junk.

The non-Shiatsu massage is no better. It feels like there are 4 Nintendo rumble packs tucked into this chair, two in the lower back area, two in the seat. Do they do much besides shake and make noise? No. Anything at all for tired shoulders? No. A friend and I also discovered that the lower back Shiatsu/rumble combo is too low for a 6' person, but too high for a 5' person. There is no adjustment.

And now I've noticed the arms are starting to come loose. At first, it was only the left side. I re-tightened the hex bolts and figured I had overlooked them during assembly. But now the right side is wobbling and the left side is a little loose again.

I thought I was getting a good deal on a high end product here at Amazon, like the occasional killer deal on Calphalon cookware. Nothing is further from the truth. It arrived in cheesball overseas cardboard packaging complete with eye-popping color graphics, and a photocopied instruction manual inside. I'm trying to track that manual down now, to find out if the warranty is over already.

No more 'Comfort Products' for me.

This is not a crappy leather chair you can get for $40-50 bucks at office supply stores. The quality of the leather is very nice and feels good. The armrest and stand are all metal, not plastic. Comments on the massage performance should be very subjective, but as for me it worked much better than expected. Remember..this product is not a professional massage machine which costs over $1000. It is an office chair with a built-in massage function. The chair alone is worth much over $200.