Customer Reviews

Comfort Seats C1B1E-17BN Designer Solid Wood Toilet Seat with PVD Brushed Nickel Hinges, Elongated, Oak

5 star:		(12)
4 star:		(3)
3 star:		(2)
2 star:		(2)
1 star:		(2)

 

 

A few years ago I installed some high-end American Standard units (the ones that can flush a bucket of golf balls). They've been great but I've stuggled in finding some nice high quality oak toilet seats for them. The cheap ones from Lowes and Home Depot look OK, but they're thin and not comfortable to sit on.

These seats seemed like the answer. I ordered 2 and was initially thrilled when they arrived. They are thick and durable with a laquer finish - very elegant. After installing them, however, 2 serious issues have come to light:

1. On the web page description it says "You just need to tap the seat and it slowly closes". This is FALSE. It was also previously reported in a review from over a year ago (which I didn't read thoroughly apparently) and has not been fixed.

2. The hinges are not aligned properly so the seat actually sits at an angle with the rear "legs" hovering about 1/8" off the toilet bowl rim. This means when you sit on the seat all that weight is being put on the hinge assembly and will likely lead to cracking the wood around the hinges or possibly the toilet bowl around the bolts. Both seats have this same issue so it's not just a one off defect. All of the inexpensive seats I've had over the years always sat flush on the rim and I had no fear of them breaking.

I'm going to contact Amazon and/or the manufacturer about this and will likely return the seats. So much for more money equalling better overall quality.

EDIT: I contacted the manufacturer and #2 may not be as big of a deal as I thought. After reinstalling the old seats (just for testing) 2 things surfaced: 1 of the seats has no rear legs, and the other does sit slightly off the rim (much less than these new seats, but it's still not flush like I thought). I'm going to keep the seats for now and I've bumped up the stars to OK.

I ordered this toilet seat to replace one I got 4 years ago. This one has the brushed nickel hinges and matches the rest of my bathroom. The color of the seat wood doesn't exactly match my cabinets in there, but it is close enough. This seat has a shiny finish on it that the other wood seat I had purchased from Home Depot 4 years ago didn't have. At first I was somewhat taken aback, because it is shiny. But it feels ok when you sit on it and it is VERY EASY to keep clean. The hinge is very solid and well made. I like this toilet seat design better, too, than the one it replaced because it has 4 of those bumpers on the bottom of the seat. The Home Depot one only had 2 and one of them was cracking and failing. I think this seat will last longer because it has 4 bumpers instead of 2, so it redistributes the weight better.

The toilet seat is of great quality. I am happy with all of that. The only problem is too late to change...since my husband installed it on the toilet. We have a Kohler elongated toilet. The toilet seat is about 1/4 inch too short. It is working out ok and doesn't look bad, but I am very aware of it. (my husband is a former contractor and has installed hundreds of toilet seats, so he did know what he was doing. It is more a problem for me.)

I just wanted you to know that you might want to warn future buyers that the seat is a bit short for a Kohler elongated toilet seat.

We will be ok with it, but someone else might be more concerned.


Thank you for asking.
Susie Weber

Let me start with the good part. The Quality of material and the finish of this seat is good. I have not found one with this quality at this price point. Now for the bad part..the fit of the seat. It does not rest properly on top of the toilet. I am concerned that the hinges might break as a result of it not resting properly. Also the front should have come out atleast an inch or two more. I have seen simliar feedback from other customers and i am a little surprised that the manufacturer has not fixed these issues. Till these things are taken care i really cannot recommend this product to anyone.

I was really amazed at the difference this seat made in "dressing up" my bathroom.
It really is very nice wood and a smooth gleaming finish. I am glad I got this and
would definately purchase again. It's a sturdy well made piece as well. The wood
pieces fit together much better than is done in the cheaper models. Shipping was
quick and effecient as usual with Amazon.

The seat is very nice but the description says:
"You just need to tap the seat and it slowly closes."
This is completely false. It slams shut.
I ordered this seat over one in the store because of this feature and paid almost double for nothing.

The seat itself looks very nice, but, for some reason, it's not quite long enough. About half an inch of toilet sticks out in the front. It looks terrible this way. I have to return it.

The quality of this seat is what I would expect for the price. I'm glad I was NOT dissappointed with my first one, I look forward to replacing the home depot wooden seat in the hallway bath when my second order comes in.

really nice quality, a pleasant surprise was the piano finish on it which makes it very hygenic and easy to clean.

What a relief! I had been unable to find a seat like this in my area. I could find the oak seats but not in the oval shape. It is beautiful. My old seat had a crack in it...ouch!