E-Commerce in Operations Management [Paperback]

Marc J. Schniederjans (Author), Qing Cao (Author)

Book Description

Publication Date: September 1, 2002 | ISBN-10: 9812380167 | ISBN-13: 978-9812380166 | Edition: 1st

This text focuses on managerial issues of operations management for e-commerce businesses. Specifically, it seeks to help students interested in the managerial aspects of running e-businesses know what is important in their operations, including personnel, technology and systems. The work shows how the basic content of operations management (such as quality, inventory, product design and so on) should be applied in an e-business. E-commerce research findings and methodologies have been incorporated to offer a broader range of academic contributions. The text is based on empirical evidence provided by numerous e-commerce organizations and research scholars. The text also presents a detailed, step-by-step set of procedures and successful strategies that readers can use immediately. New knowledge has to be made easy to use and the authors have integrated the current theory with current practice so that readers can see the benefits and use them without delay.

Editorial Reviews

Review

There is an awful lot one could learn from...make a very useful recommended text in e-commerce and operations management. -- Journal of Small Business and Enterprise Development, 2003 --This text refers to the Hardcover edition.

Product Details

• Paperback: 308 pages
• Publisher: World Scientific Publishing Company; 1st edition (September 1, 2002)
• Language: English
• ISBN-10: 9812380167
• ISBN-13: 978-9812380166
• Product Dimensions: 9.9 x 6.6 x 0.6 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #530,020 in Books (See Top 100 in Books)

More About the Author

Marc J. Schniederjans is the C. Wheaton Battey Distinguished Professor of Business at the University of Nebraska-Lincoln where he teaches graduate and undergraduate classes in operations management, management information systems, and decision sciences. Schniederjans has won numerous teaching awards and has authored or coauthored 19 books in the field of management. He has published more than 100 journal articles and has served on the editorial review or advisory boards of more than 20 journals. He is a Fellow of the Decision Sciences Institute and has served as a consultant and trainer to a variety of business and government agencies. Marc can be reached by e-mail at [e-mail].

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Well written and [manufacturing] business focused, October 7, 2002

By 

Mike Tarrani "www.tarrani.com" (Deltona, FL USA) - See all my reviews
(COMMUNITY FORUM 04)    (REAL NAME)   

This review is from: E-Commerce Operations Management (Hardcover)

This excellent book was written as a college-level text, but is valuable to a much wider audience.

For business and technical professionals it bridges the gap among business, functional and technical stakeholders in e-commerce environments, especially those in which SAP R/3, PeopleSoft, Baan and other major ERP packages are implemented.

It systematically covers all of the major elements of any e-commerce environment, but is more suited for ERP because of the focus on supply chain and manufacturing topics. Coverage is given to the following management and operational areas: supply chain, product and process, purchasing, production scheduling, inventory, human resources and quality. In addition, the book covers reengineering, and consulting management.

Not only is it informative and promotes understanding among all stakeholders, this book is also clearly written and an easy, interesting read. I enjoyed it and have it on my list of recommendations for peers who work in the ERP environment and who need to gain an appreciation of the business and operational issues their technology supports.