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GAO-08-1041R September 17, 2008
Media coverage of airline service problems, combined with congressional hearings on these problems, has put flight delays and cancellations in the spotlight. Department of Transportation (DOT) data show that flight delays and cancellations have generally increased over the last decade. Since 1998, the number of flight delays and cancellations has increased 62 percent nationwide, while the number of scheduled flight operations has increased about 38 percent. Also, a May 2008 report by the Joint Economic Committee found that, collectively, passengers were delayed 320 million hours in 2007. The report also estimated that domestic flight delays last year cost the U.S. economy as much as $41 billion and raised airlines' operating costs by $19 billion...
