Top critical review
10 people found this helpful
This unit is pretty loud but it has outlasted the quite Keurigs.
on September 22, 2011
Bought this unit for a doctors office for the office staff, to replace the previous keurig brewer which died. That one had the quiet pump, but i guess the quiet pumps die easy because it died in about a year. So I thought I would surprise the staff with this unit as a nice gift on me. I set it up at the end of the day after they left and came in the next day expecting them to be happy as they are usually are a nice happy thankful bunch. I came in the next day after they were in and no one said a word. That seemed strange. Later in the day I asked if anyone had tried the new machine? "Yes". That also was a strange response. Not even a "yes thank-you". I knew something was wrong. So I went to make a cup for myself. Perhaps there was a funny taste or something wrong with the new machine I thought. So I put in a k-cup and pressed the start button. I immediately knew what was up when the machine starting vibrating and shaking the shelf so loud that everyone starting laughing. One person said "I guess we could probably get used to it", another said "sounds kind of like a fog horn right?". I said "sorry guys" "I didn't know this was so loud". I called the company and asked if there were any complaints about the noise. "We always recommend trying a mouse pad underneath to see if it helps". So I tried. Still way too loud for a quiet office. So I ordered a different unit with the quiet pump for the staff. This one is sitting on a shelf brand new not being used at my house. It might be a fine unit that might last better than the quiet technology. If I ever have a really noisy office where I can use this I'll let you know.
update: the quite unit died and this unit was into a different office in a separate room where noise is not an issue. It has performed very well under higher volume for longer than any of the other units have lasted. because of the durability we have upgraded our review from 2 stars to 4.