Customer Reviews

10' x 10' Commercial E-Z UP Instant shelter with 4 zippered sides

5 star:		(7)
4 star:		(6)
3 star:		(0)
2 star:		(2)
1 star:		(4)

 

 

Maybe call me daft, which is ok, however following the 3 step directions left alot to be desired. First off why don't they ship this thing pre-assembled? Instead they ship it where you have to rig it like a sailboat main sail. After this fiasco where the cloth was all dirty from laying on the ground it took about 10 mins to get it situated where it belonged. Once we did that it was even more difficult to raise it. I know that once its rigged up that it is very easy to pop up but the initial setup was a real bear.

Ok, now its put together and every time I take it down and put it up it is truly EzUp! To be honest it can be put up by 1 person. I have seen it done several times. Its safer to have 2 people though especially if you are opening it on grass. Reason being is when you pop it up if one of the corners snag it can bend the whole frame out of whack. Take your time and you should not have any problems or break anything. Spread it apart as far as you can with your arms then push up on the cross members labeled "Push Here". Then slowly raise the sides to lock them in at the top. Then, extend the legs one peg at a time. If you do this it will pop up easily and not break anything.

It comes with a ton of accessories like side skirts, a front shade screen and more. If your on grass take the 2 mins to put the supplied spikes in the feet to hold it in place, there will be less chance it will blow over. Sofar its been up for me about 3 times in bad weather, I would not want to be out in the rain without one. Also, in blistering heat it is cooler under it due to it being white.

If your having a banner made for the front for your business like I did the dimensions are 9' 10 1/2" wide x 14" high. Its not truly 10x10, close enough for government work.

Thanks for reading my review.

This tent was used at a festival last summer for the first time. It was a good size and fit 2 tables with plenty of room left in the center for chairs and walking. It also held up through a rain and wind storm.

It is a good quality tent and I would recommend it for this price level.

When my husband and I first put ours up, we had the directions out, following them exactly. With hands exactly where they were supposed to be in order to get the thing up, nothing was happening. So, we applied a little more pulling out and pop! One of the frame pieces snapped right in half! I needed the shelter for a show that weekend, so contacting the company would have to wait. We still struggled and struggled to get the thing up (and my husband is a fit, muscly guy who works out daily). We used duct tape as a quick fix, but the shelter still seemed to buckle in that area. So cheaply made and not easy to put up at all!!!

I used this product just once. Mildly windy day. Three out of four corner hinges broke. I contacted the company who would send replacement parts but it is nearly impossible to describe which parts I needed. I got the parts several months later and am Not sure where to begin on how to try and replace the parts or even if they are the correct parts. I would not recommend this product.

First off, the package was damaged in shipping and thus the storage bag arrived torn. The storage bag is fairly useless, as it's not only torn more since I've owned it and hauled it around minimally (it's lived a pleasant life in my garage except for being used four times since I purchased this EZ-Up,) it barely services as a wheeled bag. Most of the time, it flops over on it's side, forcing me to carry it everywhere.

Set this up for the fourth time since I've owned it, only to have a single gust of wind tear it up before I could even get it weighted down. Two struts are bent beyond saving, and several of the straps for the walls ripped out entirely. Now, this wasn't a strong wind, nor was it long-lasting. It was a single gust, and not terribly strong.

This IS NOT a "commercial" unit. Not recommended. Also, because I don't do many fairs and outdoor sales, this didn't happen until well after the "30-day" warranty. A commercial structure should have at least a one-year warranty, which I also sadly wouldn't be covered under, so the point is mute.

I won't buy another EZ-Up product, nor will I purchase from this seller again. 30 days?

We have purchased several of these canopies and every one has broken in the same area. The scissor supports are not strong enough to last more than one or two uses. The replacement parts are expensive to buy and aren't any better. I would recommend the Caravan brand over E-Z Up any day. I gave it a 1 star rating only because it wouldn't let me give none.

This tent is well made and a good design. I can tell they have
adjusted design features over the years so that everything fits together perfectly.

The only draw back is the walls were of a thinner material than i was expecting.
A heavy wind on the first day of my 2 day fair had my tent looking like a sailboat-
and one of the velcro tabs ripped out. Not so much the fault of the tent
as the high winds- but i imagine a heavier material would have faired better.
the tent packs up tight and tidy and is easy to move with the wheels on the bag.
the front overhang is a nice extra feature- providing a little more shade and exposure to
the elements. I recommend this tent- you could pay more for heavier side walls- but for the price this is a great deal.

These canopies are very flimsy, and have to be treated with kid gloves. They won't stand up to any sort of weather, and will blow over in a very light breeze. Parts are extremely expensive, and customer service people treat you like a bother. Not a great company.

Easy setup. Easy take down. Survived a raging thunderstorm overnight with no leaks or collapse. The sides are thin and kind of cheap but work fine. I'd buy another at this price. Get the EzUp weight bags to hold it down.

With in 20 minute from box to quick easy instructions on installing canopy roof ,to complete pop up of canopy.Just love it ,product is great for the money. Fred in alabama