Product Description
"Management's principal job is to get the herd heading roughly west." - Lee Walton
"Common Sense Management" gives you a clear, simple, workable approach that gets dependable results.
Whether you're an experienced manager or a rookie, the information in this book is easy to apply with ideas for handling the most common areas of management.
Author Kathleen O'Connor will give you ideas and suggestions based on her experience and that of hundreds of other managers. Along the way, she will alert you with Tips and Traps so you'll have additional, very specific information to guide you.
TOPICS COVERED:
Goal Setting
This is the foundation for all you do in your work. It's vitally important that you get this step right so that everything else that follows will flow smoothly and easily.
Interviewing
Your staff will make you look very good -- or very bad. They're the key to your success. Here's how to hire the right people.
"I read your book on the flight home. What a revelation! I can't wait to start applying what I learned." - George McMullen, Store Manager, Sacramento CA
Training
Training is a great way to pass along your experience and work ethic to others. While you're training, you can build loyalty and motivation.
Coaching
Effective coaching skills are the first half of what you need to master in order to maintain your staff's high performance.
"This book is the perfect addition to our management training program. All our managers have a copy and we're implementing your ideas. - Heidi Goldman, Director of Human Resources, Des Moines IA
Delegation
If you want to stay healthy and in a management position, you have to learn to delegate some of the tasks which need to be done. It will make your job easier by allowing time for your other work, increasing your effectiveness and providing on-the-job growth opportunities for others.
Employee Motivation
Motivation is a lot like owning a restaurant. You have customers who each want a different meal. You have to know just how to cook and present it, your timing has to be right, and you should be confident of a positive reaction.
"Your new book is great! I've already used some of the ideas in the motivation chapter. You make it so much easier. Thanks!" - Mike DeJonge, Manager of Information Systems, Marietta GA
Teamwork
If you want to make your staff more than just a group of people who work together, you need to pull them into a cohesive group. Then you have to work with them to develop the skills and motivation necessary to accomplish your goals.
Performance Appraisals
Evaluating an employee's performance involves much more than a quick look at their work.
"Common Sense Management was so much fun to read. The chapter on performance appraisals was especially helpful. I'm getting ready for our fall reviews. Thanks for the help." - Sonia Gasden, Office Manager, Tampa FL
3 BONUS CHAPTERS:
. 3 Steps to Conducting the Most Revealing Job Interviews
. How to Make Employee Empowerment Work
. 7 Costly Errors When Evaluating Your Employees
Everything in this book can be used immediately to produce the results you want. It's interesting, fun and to the point. When you finish reading, you'll have more confidence in your ability to handle the common challenges of management, you'll know how to set and maintain high performance levels and productivity -- and you'll have the four questions you should be asking yourself each day.
"Common Sense Management" gives you a clear, simple, workable approach that gets dependable results.
Whether you're an experienced manager or a rookie, the information in this book is easy to apply with ideas for handling the most common areas of management.
Author Kathleen O'Connor will give you ideas and suggestions based on her experience and that of hundreds of other managers. Along the way, she will alert you with Tips and Traps so you'll have additional, very specific information to guide you.
TOPICS COVERED:
Goal Setting
This is the foundation for all you do in your work. It's vitally important that you get this step right so that everything else that follows will flow smoothly and easily.
Interviewing
Your staff will make you look very good -- or very bad. They're the key to your success. Here's how to hire the right people.
"I read your book on the flight home. What a revelation! I can't wait to start applying what I learned." - George McMullen, Store Manager, Sacramento CA
Training
Training is a great way to pass along your experience and work ethic to others. While you're training, you can build loyalty and motivation.
Coaching
Effective coaching skills are the first half of what you need to master in order to maintain your staff's high performance.
"This book is the perfect addition to our management training program. All our managers have a copy and we're implementing your ideas. - Heidi Goldman, Director of Human Resources, Des Moines IA
Delegation
If you want to stay healthy and in a management position, you have to learn to delegate some of the tasks which need to be done. It will make your job easier by allowing time for your other work, increasing your effectiveness and providing on-the-job growth opportunities for others.
Employee Motivation
Motivation is a lot like owning a restaurant. You have customers who each want a different meal. You have to know just how to cook and present it, your timing has to be right, and you should be confident of a positive reaction.
"Your new book is great! I've already used some of the ideas in the motivation chapter. You make it so much easier. Thanks!" - Mike DeJonge, Manager of Information Systems, Marietta GA
Teamwork
If you want to make your staff more than just a group of people who work together, you need to pull them into a cohesive group. Then you have to work with them to develop the skills and motivation necessary to accomplish your goals.
Performance Appraisals
Evaluating an employee's performance involves much more than a quick look at their work.
"Common Sense Management was so much fun to read. The chapter on performance appraisals was especially helpful. I'm getting ready for our fall reviews. Thanks for the help." - Sonia Gasden, Office Manager, Tampa FL
3 BONUS CHAPTERS:
. 3 Steps to Conducting the Most Revealing Job Interviews
. How to Make Employee Empowerment Work
. 7 Costly Errors When Evaluating Your Employees
Everything in this book can be used immediately to produce the results you want. It's interesting, fun and to the point. When you finish reading, you'll have more confidence in your ability to handle the common challenges of management, you'll know how to set and maintain high performance levels and productivity -- and you'll have the four questions you should be asking yourself each day.
