From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.
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"This thorough, straightforward book ties together theory and research to explain a previously elusive and unarticulated process for negotiating culturally based identities in intercultural relationships. Mindful identity negotiation theory, as Ting-Toomey refers to her approach, identifies the key factors in regulating the extent to which communicators feel understood, respected, and supported in intercultural communication. A comprehensive treatment and an excellent synthesis of the literature, this book will be especially useful as a text in upper-division undergraduate and graduate-level courses on intercultural communication." --Dudley D. Cahn, PhD, Professor, Communication & Media Department, State University of New York, New Paltz
"This book presents an integrative theory that draws inspiration from social identity theory, symbolic interactionism, and the communication discipline. To communicate effectively, the author shows, we must be ready to shift frames of reference, use new categories to understand cultural perspectives, and experiment with creative avenues of decision making and problem solving. Especially strong in its discussions of the functions of language, the book presents excellent examples of communication across cultures as well as practical advice on how to improve communication. It would make an excellent undergraduate or graduate text in courses on intercultural communication." --Harry C. Triandis, Professor Emeritus, Department of Psychology, University of Illinois, Champaign
"This book presents an integrative theory that draws inspiration from social identity theory, symbolic interactionism, and the communication discipline. To communicate effectively, the author shows, we must be ready to shift frames of reference, use new categories to understand cultural perspectives, and experiment with creative avenues of decision making and problem solving. Especially strong in its discussions of the functions of language, the book presents excellent examples of communication across cultures as well as practical advice on how to improve communication. It would make an excellent undergraduate or graduate text in courses on intercultural communication." --Harry C. Triandis, Professor Emeritus, Department of Psychology, University of Illinois, Champaign
From the Back Cover
This thorough, straightforward book ties together theory and research to explain a previously elusive and unarticulated process for negotiating culturally based identities in intercultural relationships....A comprehensive treatment and an excellent synthesis of the literature, this book will be especially useful as a text in upper-level undergraduate and graduate-level courses on intercultural communication (Dudley D. Cahn, Department of Communication and Media, State University of New York, New Paltz)
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
Great Theoretical Approach,
This review is from: Communicating Across Cultures (Paperback)
The purpose of this book is to provide a theorectical approach to intercultural communication, and not so much a sequence of exercises for better intercultural communication. Actually, if you want the latter approach, Ting-Toomey's book "Understanding Intercultural Communication," which she co-wrote with Leeva Chung, is a must have and one of the best out there! But for those who are interested in a deeper approach of this important field, I highly reccommend "Communication Across Cultures." A lot of what is contained in this book provides a systematic foundation for intercultural communication exercises today.
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This review is from: Communicating Across Cultures (Paperback)
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5 of 12 people found the following review helpful:
2.0 out of 5 stars
Author needs to learn how to communicate,
By A Customer
This review is from: Communicating Across Cultures (Paperback)
I found this book to be very frustrating. Many interesting concepts, but extrememly difficult to read. It seemed like there was a new concept every paragraph, but I was still trying to figure out what the previous paragraph was trying to explain. The APA referencing was also distracting. The author referenced many sources, so just about the time I'd get a flow going in the reading I'd hit a reference that would interrupt my train of thought. Thank goodness we had an excellent teacher in the classroom who could interpret the book for us.
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Inside This Book
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First Sentence:
As we enter the 21st century, there is a growing sense of urgency that we need to increase our understanding of people from diverse cultural and ethnic backgrounds. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
mindful intercultural communication, identity negotiation theory, collectivistic value tendencies, transcultural communication competence, cultural variability perspective, identity negotiation perspective, reentry culture shock, individualistic value tendencies, contrastive cultures, broad value tendencies, cultural variability dimensions, mindless stereotyping, transcultural communicator, intercultural conflict management, relational dissimilarity, ethnic identity salience, perception checking skills, ethnocentric lenses, identity negotiation process, intercultural communication process, identity change process, small power distance cultures, intercultural adaptation, ethnocentric evaluations, relational openness Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, African Americans, European Americans, Latin American, Native Americans, South Korea, Asian Americans, Hong Kong, New Zealand, Black English, Japanese Americans, Mexican Americans, Costa Rica, East Asian, Major Differences, Los Angeles, New Orleans, North Americans, Puerto Rican, Vietnamese Americans New!
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
As we enter the 21st century, there is a growing sense of urgency that we need to increase our understanding of people from diverse cultural and ethnic backgrounds. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
mindful intercultural communication, identity negotiation theory, collectivistic value tendencies, transcultural communication competence, cultural variability perspective, identity negotiation perspective, reentry culture shock, individualistic value tendencies, contrastive cultures, broad value tendencies, cultural variability dimensions, mindless stereotyping, transcultural communicator, intercultural conflict management, relational dissimilarity, ethnic identity salience, perception checking skills, ethnocentric lenses, identity negotiation process, intercultural communication process, identity change process, small power distance cultures, intercultural adaptation, ethnocentric evaluations, relational openness Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, African Americans, European Americans, Latin American, Native Americans, South Korea, Asian Americans, Hong Kong, New Zealand, Black English, Japanese Americans, Mexican Americans, Costa Rica, East Asian, Major Differences, Los Angeles, New Orleans, North Americans, Puerto Rican, Vietnamese Americans New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 22
books:
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21
books
cite this book:
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- Social Psychology (Hodder Arnold Publication) by Donald C. Pennington in Back Matter (1), Back Matter (2), and Back Matter (3)
- The African Americans by Charles M. Collins on page 109, and page 218
- Social Psychology (Nelson-Hall Series in Psychology) by Stephen Worchel in Back Matter (1), and Back Matter (2)
- The Garden City: Past, present and future (Studies in History, Planning and the Environment, No 15) by Stephen Ward in Back Matter
- Social Psychology by Daniel Perlman in Back Matter
See all 22 books this book cites
- Crossing Cultures: Insights from Master Teachers by Nakiye Boyacigiller on page 170, page 254, and page 268
- Communication Under the Microscope: The Theory and Practice of Microanalysis by Peter Bull on page 140, and Back Matter
- Business Communication: An Introduction by Peter Hartley in Back Matter
- Internet-Geschäftsmodell Virtuelle Community: Analyse zentraler Erfolgsfaktoren unter Verwendung des Partial-Least-Squares (PLS)-Ansatzes ... und Electronic Business) (German Edition) by Gregor Panten in Back Matter
- Assessing Organizational Communication: Strategic Communication Audits (The Guilford Communication Series) by Cal W. Downs Phd in Front Matter
See all 21 books citing this book
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