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Communicating the American Way: A Guide to Business Communications in the U.S.

3 customer reviews
ISBN-13: 978-1600050732
ISBN-10: 1600050735
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Editorial Reviews


"Communication is paramount to achieving business success in the US. By reading this book you will greatly enhance your chances to reach your business goals here. A 'must read' in an increasingly global environment, this book will guide foreign professionals to navigate the U.S. cultural communications code. Thumbs up to the authors for providing insights and effective tips and showing the readers how to really communicate the American way." -- Antoine Hugoo, Director U.S. Operations, Apec International Programs, A French Professionals Employment Agency.

"Whether they live in India, China, Russia or Brazil, global professionals know that their daily interactions with American employers or customers are a minefield of potential misunderstandings and missed opportunities. This hands-on book shows them how to communicate the American way and truly connect with their U.S. colleagues. Presentations, meetings, phone calls - and more: this book covers all you need to know to fit in smoothly into the American workplace." -- Markus Hoevener, CEO, Bloofusion Germany

"After living in the U.S. for 6.5 years, I still find the contents and the advice this book gives very helpful in my everyday business. I wish I had had a book like this when I first moved here. It is a fun read and it explains in accessible English what to watch out for to avoid embarrassing misunderstandings." -- Emmanuel Delorme, IC Power Management Product Marketing Manager, Analog Devices

About the Author

Elisabetta Ghisini is a communications consultant with over 15 years of experience in the U.S. and in Europe. She specializes in international business communications and coaches senior executives on keynote speeches, corporate presentations, and media interviews. She is an instructor at the Graduate School of Business at Stanford University, where she teaches media workshops and interviewing skills.

Previously, Elisabetta was a public relations director with Burson-Marsteller, where she orchestrated the worldwide media launch of Agilent Technologies; prior to that she was a communications manager with the international consulting firm McKinsey & Co., where she crafted high-impact employee communications programs for multinational clients (including HP, Bank of America, Sun Microsystems).

A native of Italy, Elisabetta holds an advanced degree in German Literature from the Universita' Statale di Milano (Dottore in Lingue e Letterature Straniere Moderne). She speaks four languages and has taught business communications skills in executive training programs around the world.

Elisabetta is Co-Executive Editor of the Happy About International Business Communications series.

Angelika Blendstrup, Ph.D., Co-Executive Editor of the Happy About International Business Communications series is the founder and principal of Blendstrup & Associates. She is a business communications coach who helps foreign-born executives with problems understanding the complexities of American business culture and the English language to communicate skillfully and effectively. In particular, she helps improve their written and oral communication skills, prepares them for media interviews and works on reducing their accents.

Angelika holds a Ph.D. in Bilingual, Bicultural Education from Stanford University. She speaks five languages and has taught U.S. business communications skills to international executives both privately as well as in companies in the Silicon Valley such as DreamWorks, Sun Microsystems, Microsoft, Oracle and Roche.


Product Details

  • Paperback: 180 pages
  • Publisher: Happy About (January 15, 2008)
  • Language: English
  • ISBN-10: 1600050735
  • ISBN-13: 978-1600050732
  • Product Dimensions: 5.5 x 0.4 x 8.5 inches
  • Shipping Weight: 7.2 ounces
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #670,634 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Victor Miagkikh on March 7, 2008
Format: Paperback
"Communicating the American Way" can help foreign born professionals to become a lot more effective in communicating with their American colleagues. Even after 12 years of leaving in the US and working for a couple of blue chip companies, I discovered how many misconceptions I had. This booked helped me remarkably. Besides tips on colloquial English, the book gives hints on emails, presentations, and other business material. The book contains concrete examples of mistakes and points out cultural idiosyncrasies causing them. I highly recommend this book. It should drastically help your career.
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3 of 4 people found the following review helpful By C. makler on February 24, 2008
Format: Paperback
As a foreigner working in the States, I was frequently puzzled by the reaction to some of my questions: why do people always respond "Great!" when you ask them how things are going? Why is there silence when you openly disagree on an issue? This book finally helped me understand what to do differently in day to day interactions with my colleagues. It explains the code of conduct in business situations and highlights the underlying cultural differences. A great book packed with useful advice for all foreigners.
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Format: Paperback
The authors make business communications spring to life. I dove into each new chapter, particularly eager to read the insightful examples. The examples are realistic, constructive and even entertaining. The book is organized logically, the writing clear and the information instructive. A must read for foreign-born businessmen and women, and even some native-born as well!
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