"Whether they live in India, China, Russia or Brazil, global professionals know that their daily interactions with American employers or customers are a minefield of potential misunderstandings and missed opportunities. This hands-on book shows them how to communicate the American way and truly connect with their U.S. colleagues. Presentations, meetings, phone calls - and more: this book covers all you need to know to fit in smoothly into the American workplace." -- Markus Hoevener, CEO, Bloofusion Germany
"After living in the U.S. for 6.5 years, I still find the contents and the advice this book gives very helpful in my everyday business. I wish I had had a book like this when I first moved here. It is a fun read and it explains in accessible English what to watch out for to avoid embarrassing misunderstandings." -- Emmanuel Delorme, IC Power Management Product Marketing Manager, Analog Devices
About the Author
Previously, Elisabetta was a public relations director with Burson-Marsteller, where she orchestrated the worldwide media launch of Agilent Technologies; prior to that she was a communications manager with the international consulting firm McKinsey & Co., where she crafted high-impact employee communications programs for multinational clients (including HP, Bank of America, Sun Microsystems).
A native of Italy, Elisabetta holds an advanced degree in German Literature from the Universita' Statale di Milano (Dottore in Lingue e Letterature Straniere Moderne). She speaks four languages and has taught business communications skills in executive training programs around the world.
Elisabetta is Co-Executive Editor of the Happy About International Business Communications series.
Angelika Blendstrup, Ph.D., Co-Executive Editor of the Happy About International Business Communications series is the founder and principal of Blendstrup & Associates. She is a business communications coach who helps foreign-born executives with problems understanding the complexities of American business culture and the English language to communicate skillfully and effectively. In particular, she helps improve their written and oral communication skills, prepares them for media interviews and works on reducing their accents.
Angelika holds a Ph.D. in Bilingual, Bicultural Education from Stanford University. She speaks five languages and has taught U.S. business communications skills to international executives both privately as well as in companies in the Silicon Valley such as DreamWorks, Sun Microsystems, Microsoft, Oracle and Roche.