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Communicating the American Way: A Guide to Business Communications in the U.S.
 
 
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Communicating the American Way: A Guide to Business Communications in the U.S. [Paperback]

Elisabetta Ghisini (Author), Angelika Blendstrup Ph.D. (Author)
5.0 out of 5 stars  See all reviews (3 customer reviews)

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Book Description

January 15, 2008 1600050735 978-1600050732
This book is designed for foreign-born professionals working in the U.S. who already possess good English skills, and yet are not polished communicators in a U.S. business environment. We provide practical advice - with student and client anecdotes interspersed throughout the text - and help foreign-born professionals change their communications skills and style to become more effective in typical business situations such as: managing meetings, understanding U.S. negotiation tactics, writing effective e-mails, delivering U.S.-style presentations, using Power English to stand out as a leader, and other communication areas such as how to reduce accents that interfere in business transactions.

As a result of reading this book, the readers will be able to fit in better into the American corporate culture; they will gain a better understanding of their own strengths and weaknesses in business communications in an American environment, where most foreigners feel a need for honest feed-back but never receive it.

They will be able to understand why, despite their good English, they are frequently misunderstood and can't get the results they want, and they will learn strategies to become better communicators in typical business situations, such as meetings, presentations, conference calls, job interviews, etc. The readers will enjoy a variety of practical, actionable advice they can use immediately.

Written in simple, accessible English, the book will function as a how-to guide for any foreign-born managers faced with the challenge of getting their U.S. audience on board; the light-hearted style, with lots of anecdotes and real-life experiences, will make for an enjoyable, captivating reading. Each chapter will have boxes and illustrations providing examples of typical pitfalls for foreigners in specific situations, with a short list of do's and don'ts for foreigners (e.g., do's and don'ts in meetings, on e-mail, etc.)ß


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Editorial Reviews

Review

"Communication is paramount to achieving business success in the US. By reading this book you will greatly enhance your chances to reach your business goals here. A 'must read' in an increasingly global environment, this book will guide foreign professionals to navigate the U.S. cultural communications code. Thumbs up to the authors for providing insights and effective tips and showing the readers how to really communicate the American way." -- Antoine Hugoo, Director U.S. Operations, Apec International Programs, A French Professionals Employment Agency.

"Whether they live in India, China, Russia or Brazil, global professionals know that their daily interactions with American employers or customers are a minefield of potential misunderstandings and missed opportunities. This hands-on book shows them how to communicate the American way and truly connect with their U.S. colleagues. Presentations, meetings, phone calls - and more: this book covers all you need to know to fit in smoothly into the American workplace." -- Markus Hoevener, CEO, Bloofusion Germany

"After living in the U.S. for 6.5 years, I still find the contents and the advice this book gives very helpful in my everyday business. I wish I had had a book like this when I first moved here. It is a fun read and it explains in accessible English what to watch out for to avoid embarrassing misunderstandings." -- Emmanuel Delorme, IC Power Management Product Marketing Manager, Analog Devices

About the Author

Elisabetta Ghisini is a communications consultant with over 15 years of experience in the U.S. and in Europe. She specializes in international business communications and coaches senior executives on keynote speeches, corporate presentations, and media interviews. She is an instructor at the Graduate School of Business at Stanford University, where she teaches media workshops and interviewing skills.

Previously, Elisabetta was a public relations director with Burson-Marsteller, where she orchestrated the worldwide media launch of Agilent Technologies; prior to that she was a communications manager with the international consulting firm McKinsey & Co., where she crafted high-impact employee communications programs for multinational clients (including HP, Bank of America, Sun Microsystems).

A native of Italy, Elisabetta holds an advanced degree in German Literature from the Universita' Statale di Milano (Dottore in Lingue e Letterature Straniere Moderne). She speaks four languages and has taught business communications skills in executive training programs around the world.

Elisabetta is Co-Executive Editor of the Happy About International Business Communications series.

Angelika Blendstrup, Ph.D., Co-Executive Editor of the Happy About International Business Communications series is the founder and principal of Blendstrup & Associates. She is a business communications coach who helps foreign-born executives with problems understanding the complexities of American business culture and the English language to communicate skillfully and effectively. In particular, she helps improve their written and oral communication skills, prepares them for media interviews and works on reducing their accents.

Angelika holds a Ph.D. in Bilingual, Bicultural Education from Stanford University. She speaks five languages and has taught U.S. business communications skills to international executives both privately as well as in companies in the Silicon Valley such as DreamWorks, Sun Microsystems, Microsoft, Oracle and Roche.


Product Details

  • Paperback: 180 pages
  • Publisher: Happy About (January 15, 2008)
  • Language: English
  • ISBN-10: 1600050735
  • ISBN-13: 978-1600050732
  • Product Dimensions: 8.5 x 5.5 x 0.5 inches
  • Shipping Weight: 7.2 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #1,593,829 in Books (See Top 100 in Books)

 

Customer Reviews

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Average Customer Review
5.0 out of 5 stars (3 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

1 of 1 people found the following review helpful:
5.0 out of 5 stars Must read book for all foreign born professionals, March 7, 2008
By 
Victor Miagkikh (San Francisco, CA) - See all my reviews
(REAL NAME)   
This review is from: Communicating the American Way: A Guide to Business Communications in the U.S. (Paperback)
"Communicating the American Way" can help foreign born professionals to become a lot more effective in communicating with their American colleagues. Even after 12 years of leaving in the US and working for a couple of blue chip companies, I discovered how many misconceptions I had. This booked helped me remarkably. Besides tips on colloquial English, the book gives hints on emails, presentations, and other business material. The book contains concrete examples of mistakes and points out cultural idiosyncrasies causing them. I highly recommend this book. It should drastically help your career.
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3 of 4 people found the following review helpful:
5.0 out of 5 stars I would give it 6 stars if I could!, February 24, 2008
This review is from: Communicating the American Way: A Guide to Business Communications in the U.S. (Paperback)
As a foreigner working in the States, I was frequently puzzled by the reaction to some of my questions: why do people always respond "Great!" when you ask them how things are going? Why is there silence when you openly disagree on an issue? This book finally helped me understand what to do differently in day to day interactions with my colleagues. It explains the code of conduct in business situations and highlights the underlying cultural differences. A great book packed with useful advice for all foreigners.
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5.0 out of 5 stars American Business Communication Deciphered, July 1, 2008
By 
Shelley Harrison (San Francisco, CA) - See all my reviews
(REAL NAME)   
This review is from: Communicating the American Way: A Guide to Business Communications in the U.S. (Paperback)
The authors make business communications spring to life. I dove into each new chapter, particularly eager to read the insightful examples. The examples are realistic, constructive and even entertaining. The book is organized logically, the writing clear and the information instructive. A must read for foreign-born businessmen and women, and even some native-born as well!
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