Most discussion about Web design seems to focus on the creative process, yet turning concept into reality requires a strong set of deliverables—the documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. Here at last is a guide devoted to just that topic. Combining quick tips for improving deliverables with in-depth discussions of presentation and risk mitigation techniques, author Dan Brown shows you how to make the documentation you're required to provide into the most efficient communications tool possible. He begins with an introductory section about deliverables and their place in the overall process, and then delves into to the different types of deliverables. From usability reports to project plans, content maps, flow charts, wireframes, site maps, and more, each chapter includes a contents checklist, presentation strategy, maintenance strategy, a description of the development process and the deliverable's impact on the project, and more.
Dan Brown has been practicing information architecture and user experience design since 1994. Through his consulting work in both public and private sectors, he has improved enterprise communications for both Federal and Fortune 500 clients, including The Federal Communications Commission, The Postal Service, US Airways, Fannie Mae, First USA, British Telecom, Special Olympics, AOL, and the World Bank. Dan spent two years as a Federal employee, leading the Content Management program for the Transportation Security Administration, a federal agency within the Department of Homeland Security.
Dan has taught classes at Duke, Georgetown, and American Universities and has written articles for the CHI Bulletin and Interactive Television Today (itvt.com). He is a regular contributor to Boxes and Arrows, an online magazine dedicated to information architecture. In 2002, Dan collaborated with information architects around the world to establish the Information Architecture Institute, the first professional organization dedicated to the craft.
At the 2005 IA Summit Dan taught a pre-conference tutorial on using Microsoft Visio and presented two posters, including one on the information architecture of networked music players. For the 2006 IA Summit, Dan participated in the IA Institute's leadership workshop, moderated a panel on enterprise information architecture, and presented some ideas on cognitive linguistics applied to content management.
He is very active in the local Washington, DC information architecture community, organizing regular workshops and bimonthly reading groups. Dan lives in Bethesda, MD in a newly renovated 1922 bungalow with his wife and many, many pets. Dan and his wife are expecting their first child in June 2006, right around the time Communicating Design hits the shelves.
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