Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.
Communicating for Results in Government
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Editorial Reviews
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"This is the book for administrators because of its emphasis on communication.... It is equally useful for graduate work in public administration, urban planning, social work, forestry, and other fields of government."
"This is one of those rare books where the rave reviews do the work justice. Although the work deals specifically with communication in government, any reader wishing to communicate better will appreciate this book. Communicating for Results in Government should be required reading for anyone entering into any position in government."
"This thorough and well researched book articulates and reinforces many of the ideas with which public administration as a field is concerned as we enter the 1990s.... It is a much needed addition to the professional literature as a guide for practitioners and a text for students."
"This is one of those rare books where the rave reviews do the work justice. Although the work deals specifically with communication in government, any reader wishing to communicate better will appreciate this book. Communicating for Results in Government should be required reading for anyone entering into any position in government."
"This thorough and well researched book articulates and reinforces many of the ideas with which public administration as a field is concerned as we enter the 1990s.... It is a much needed addition to the professional literature as a guide for practitioners and a text for students."
From the Inside Flap
Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.
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Inside This Book
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First Sentence:
Government administrators and staff professionals spend most of their time communicating-with superiors, subordinates, peers in the same and other agencies and with members of government's various publics. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
credibility with superiors, communicating strategically, strategic contingency model, government communicators, collegial communication, crisis council, public managers, public administrators, administrative superiors, situation profile, citizen feedback, government communication, agency direction, audience profile, public executives, management situation, lateral communication, constituent publics Key Phrases - Capitalized Phrases (CAPs): (learn more)
Persian Gulf, United States, New York City, President Bush, Freedom of Information Act, King Fahd, Los Angeles, National Commission, President Nixon, Saudi Arabia, Federal Aviation Administration, Operation Desert Storm, President Reagan, Sam Adams, World War, Chapters Four, Nelson Rockefeller, New Jersey, Saddam Hussein, Sunshine Act New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Government administrators and staff professionals spend most of their time communicating-with superiors, subordinates, peers in the same and other agencies and with members of government's various publics. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
credibility with superiors, communicating strategically, strategic contingency model, government communicators, collegial communication, crisis council, public managers, public administrators, administrative superiors, situation profile, citizen feedback, government communication, agency direction, audience profile, public executives, management situation, lateral communication, constituent publics Key Phrases - Capitalized Phrases (CAPs): (learn more)
Persian Gulf, United States, New York City, President Bush, Freedom of Information Act, King Fahd, Los Angeles, National Commission, President Nixon, Saudi Arabia, Federal Aviation Administration, Operation Desert Storm, President Reagan, Sam Adams, World War, Chapters Four, Nelson Rockefeller, New Jersey, Saddam Hussein, Sunshine Act New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 95
books:
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2
books
cite this book:
- Handbook of Public Administration (Jossey-Bass Public Administration) by James L. Perry on 5 pages
- The Third Wave by Alvin Toffler on page 270, and Back Matter
- Effective Communication by Harvard Business Review in Back Matter (1), and Back Matter (2)
- Strategic Management: Text and Cases with Online Learning Center access card by Gregory G Dess in Back Matter (1), and Back Matter (2)
- Handbook of Strategic Management, Second Edition, (Public Administration and Public Policy) by Jack Rabin in Back Matter (1), and Back Matter (2)
See all 95 books this book cites
- Public Administration Theory Primer (Essentials of Public Policy and Administration Series.) by Kevin B Smith in Back Matter
- The Public Administration Theory Primer by H. George Frederickson in Back Matter
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