Communicating with Values [Paperback]

James Young (Author), Jim Mayfield (Author)

Book Description

Publication Date: March 31, 2006

"Develop People, Not Just Skills and Concepts"

The first thing we have to do to improve our performance is improve our self-perception. To examine who we are and what holds us back. This book was written for the sole purpose of helping us meet our full potential.

Communicating with Values is perfect for individuals and organizations that are looking for a simple but effective model to improve communication. Filled with examples of everyday life, this book will not only help you diagnose personal and organizational issues, but will also help formulate ideas to improve personal and organizational communication.

Editorial Reviews

Review

I feel successful when I am delivering my very best. The VALUES process is the very best in the marketplace. -- Larry Major, GM. America's Western Adventures

I love the seamless way VALUES fits into Sales, Customer Service, Coaching and Leadersip. Everyone can speak the same language. -- Mike Kelly, President of Redcoat Publishing-American Executive Magazine

About the Author

James Young is the Vice President of training and development for Dvelop, Inc., a training company with offices in Arizona and Massachusetts. As an author and speaker, James travels internationally delivering presentations and training in the areas of sales, customer service, coaching and leadership. He has two sons, Dan and Ryan, and lives in Arizona. James enjoys writing, reading, hiking and playing his guitar.

Jim Mayfield, PhD., grew up on a farm in Indiana. He dropped out of high school at age 15 to join the Merchant Marine during World War II. When he was 28 years old he realized that greater things lay ahead of him, so he took the GED exam and entered the University. Six years later he earned his Ph.D. degree from Michigan State University in Speech/Communication. For over 40 years, Jim has served as a professor, minister, counselor and seeker of truth.

Product Details

• Paperback: 187 pages
• Publisher: Inkwell Productions (March 31, 2006)
• Language: English
• ISBN-10: 0976634090
• ISBN-13: 978-0976634096
• Product Dimensions: 8.3 x 5.3 x 0.6 inches
• Shipping Weight: 8.8 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #3,715,379 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars We all need to read this book, September 7, 2006

By 

John M. Walker Jr. (Atlanta, GA) - See all my reviews
(REAL NAME)   

This review is from: Communicating with Values (Paperback)

This is a practical book that is worth study and review because it provides a template for personal and corporate success. The V.A.L.U.E.S. system can be applied to virtually every position and job function in your organization. And if you are in sales or customer service, this system is an effective template for establishing long-lasting relationships with your customers.

I recommend this book for all who are looking for ideas on how to be a better partner, friend, sales person, service person, manager, or even a better parent.

5.0 out of 5 stars A book of great "Value", June 15, 2006

By 

J. Canning "Jo" (Canada) - See all my reviews
(REAL NAME)   

This review is from: Communicating with Values (Paperback)

This book taught me a great deal about how to communicate and listen more effectively. There are GREAT andecdotes and stories sprinkled throughout which make for a very enjoyable and accesable read. I would defy anyone not to be able to relate on some level with the material written in this book.

With the modern world relying more and more upon electronic communication it is a breath of fresh air to be reminded of the importance and necessity of actually being able to communicate with one another as opposed to typing an email or talking to a machine. The world could be a more pleasant place, if we could all learn to communicate with VALUES.