This study of communication failure in person/machine and interpersonal dialogue focuses on the processes involved in the detection and repair of failures. Contributions are from cognitive scientists, linguists, and experts from the areas of artificial intelligence and ergonomics/human factors. An attempt is made to provide an integrating framework within which to view the disparate strands of the topic. An important integrating theme is the development of natural language interfaces that are robust and that can deal with miscommunication in a human-like way. The core of the papers originate from a symposium in Dublin partially funded by ESPRIT, some from part of the ESPRIT programme, and others were solicited from established researchers in Europe and the United States.
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