Communication in Nursing: Communicating Assertively and Responsibly in Nursing, 4e [Paperback]

Julia Balzer Riley RN MN AHN-BC REACE (Author)

Book Description

Publication Date: January 15, 2000 | ISBN-10: 0323008720 | ISBN-13: 978-0323008723 | Edition: 4

COMMUNICATION IN NURSING contains an abundant use of examples and exercises on communication skills and techniques to help the reader first understand basic concepts of therapeutic communication, and then apply them in different clinical situations. The fourth edition includes two new chapters on communication technology and cultural communication, increased content on communicating with the family, groups, children and the elderly, and victims of abuse, and communication with theinterdisciplinary health care team.

Editorial Reviews

About the Author

Julia Balzer Riley, RN, MN, President, Constant Source Seminars, Ellenton, FL --This text refers to an out of print or unavailable edition of this title.

Product Details

• Paperback: 454 pages
• Publisher: Mosby; 4 edition (January 15, 2000)
• Language: English
• ISBN-10: 0323008720
• ISBN-13: 978-0323008723
• Product Dimensions: 9 x 7.5 x 0.9 inches
• Shipping Weight: 1.4 pounds
• Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #3,665,032 in Books (See Top 100 in Books)
  • #73 in Books > Medical Books > Nursing > Nurse-Patient Relations

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Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

5.0 out of 5 stars Communication in Nursing 4th ed by Riley, March 12, 2001

By 

Ann Tomey (Terre Haute, IN USA) - See all my reviews
(REAL NAME)   

This review is from: Communication in Nursing: Communicating Assertively and Responsibly in Nursing, 4e (Paperback)

This book has four parts each containing five to ten chapters. Part I: Getting Started includes responsible, assertive, caring communications; helping relationship; mutual problem solving; culture; and electronic communications. Part II: Building Relationships has chapters about warmth, respect, genuineness, empathy, self-disclosure, specificity, asking questions, expressing opinions, humor, and spirituality. Part III: Meeting Challenges deals with confrontation, refusing unreasonable requests, communicating assertively and responsibly with distressed and/or aggressive clients and colleagues and with unpopular clients, and team conflict. Part IV: Building Confidence covers requesting support, evaluation anxiety, feedback, relaxation, imagery, positive self-talk, and commitment. The author explains how to read the book by noting the questions at the end of the chapter, chapter objectives, and bold print. Then think about the answers to questions as the book is read. In the acknowledgments the author identifies content in each part and how it will help the reader. Connecting the content with reasons for learning it helps motivate the learner. Each chapter starts with whimsical animals and inspiring figures art, quotations, and the chapter objectives. Important content is highlighted in tables and boxes. Important points are often bulleted or numbered. Color is used. Multicultural proverbs, wit and wisdom sections, poetry, and moments of connection that share the meaning of nursing through story telling are dispersed throughout the book. Nursing examples are used. Spirituality, humor, and think about it exercises have been added since the last edition. Exercises encourage active learning. References and suggestions are at the end of each chapter, and appendix and index are at the end of the book. This book facilitates multiple intelligences and applies learning theory. Use of this book is an excellent way to teach communication in nursing.

4.0 out of 5 stars Great, November 1, 2010

By 

rachel19 - See all my reviews

This review is from: Communication in Nursing, 6e (Communication in Nursing (Balzer-Riley)) (Paperback)

Thank you for my book it came very quickly and it was in excellant condition.

3.0 out of 5 stars Rating for 5th edition, June 10, 2008

By 

katzefrau - See all my reviews

This review is from: Communication in Nursing, 6e (Communication in Nursing (Balzer-Riley)) (Paperback)

This book has some interesting points but I thought it was cheesy how the author interjected her own poems. Maybe that was skipped in the 6th edition I'm not sure. The book was over priced for what it was, even used. If you have to get this book I would probably get the 5th edition because now they are dirt cheap.