Communication Skills For The Health Care Professional: Concepts, Practice, And Evidence [Paperback]

Gwen van Servellen (Author)

Book Description

Publication Date: September 9, 2008 | ISBN-10: 0763755575 | ISBN-13: 978-0763755577 | Edition: 2

Communication Skills For The Health Care Professional Is The First Text Of Its Kind To Address The Connection Between Communication Practices And Quality Patient Care Outcomes. It Provides Future And Practicing Patient Caregivers In All Specialties And Services With Basic Communication Knowledge And Skills And Is An Invaluable Resource For Those In Administrative Functions As Well. The Second Edition Is A Thorough Revision That Features Five All New Chapters Covering: Communicating With Patients With Low Literacy; Health Communications And Quality Care; Health Communications To Enhance Behavioral Change; The Internet And Communications Between Patient And Provider; Altering Systems Of Care And Implications For Health Care Communications. Features: Provides A Psychosocial And Physiologic Contextual Background For Understanding Sensual Development And Verbal And Nonverbal Expression. Teaches Communication Skills One At A Time Allowing For Contiguous Mastery Over A Set Of Therapeutic Interventions. Includes An Extensive Glossary Of Terms And List Of References Including Websites And Resources Available To Enhance Student Learning. Is Accompanied By Online Instructor Resources Including An Instructor’S Manual And Powerpoint Lecture Slides. New To The Second Edition: • New Chapter On Communicating With Patients With Low Literacy • Four New Chapters On Expectations For Health Care Communications, Evidence For Quality And Behavioral Change • All Chapters Have Been Revised And Updated • Updated Resources • New Tables • Up-To-Date Evidence Instructor's Resources - Coming Soon: Instructor's Manual Powerpoint Lecture Slides Click Here To Access Our Transition Guide—And Make Changing Your Course Materials From The First Edition To The Second Edition As Easy As Possible!

Product Details

• Paperback: 485 pages
• Publisher: Jones & Bartlett Learning; 2 edition (September 9, 2008)
• Language: English
• ISBN-10: 0763755575
• ISBN-13: 978-0763755577
• Product Dimensions: 9.9 x 7 x 1.2 inches
• Shipping Weight: 1.7 pounds (View shipping rates and policies)
• Average Customer Review: 4.5 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #531,096 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

3.0 out of 5 stars School Text, April 22, 2010

By 

Jamy Valadez (Houston, TX USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Communication Skills For The Health Care Professional: Concepts, Practice, And Evidence (Paperback)

This textbook was well written and had real-time information that will be useful to me as I pursue my degree in Health & Human Services. It covers a broad range of topics including patient-centered care, use of the internet and and communicating with patients with low literacy. For me, making health care understandable and treating diverse populations will most likely be the avenue I take when I make my career change.

5.0 out of 5 stars Immensely satisfied!, January 4, 2012

By 

Shirley L. Chambers - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Communication Skills For The Health Care Professional: Concepts, Practice, And Evidence (Paperback)

Buying this book on Amazon was a good choice. Although used, I could not tell the difference between my purchase and a new book. I am presently taking classes online, an I look forward to purchasing all available textbooks through Amazon. Keep up the good work and thank you for providing such excellent service.

0 of 1 people found the following review helpful:

5.0 out of 5 stars excellent, October 27, 2010

By 

AJ - See all my reviews

This review is from: Communication Skills For The Health Care Professional: Concepts, Practice, And Evidence (Paperback)

great price, even though the review said that it was used it looked brand new!