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6 of 7 people found the following review helpful:
4.0 out of 5 stars Excellent book for enhancing the skills of direct providers., September 1, 1998
By A Customer
This review is from: Communication Skills for the Health Care Professional: Concepts and Techniques (Paperback)
We are using this book to introduce future therapists to patient and professional communication issues. I especially like the focus on cultural sensitivity and competence as well as the emphasis on patient-focused communication. The section on communication in difficult circumstances is invaluable for entry-level professionals in today's hectic, cost-centered healthcare arena.
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Communication Skills for the Health Care Professional: Concepts and Techniques
Communication Skills for the Health Care Professional: Concepts and Techniques by Gwen Marram Van Servellen (Paperback - January 15, 1997)
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