Provides practical advice on building relationships between the pharmacist and patient, and the pharmacist and physician. The book's 13 chapters are devoted to developing the communication skills needed by pharmacists to deliver pharmaceutical care, including listening and responding appropriately, effective patient counseling, supportive communication, managing conflict, and assertiveness. This guide features useful tips and suggestions for improving patient care through effective communication, and questions for reflection are provided at the end of each chapter.
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Award-winning nonfiction writer and poet Bruce Berger is the author of ten books and is best known for his works exploring the intersection of nature and culture, usually in desert settings. Those works include the essay collection THE TELLING DISTANCE: Conversations with The American Desert (winner of the 1990 Western States Book Award for Creative Nonfiction and the 1991 Colorado Book Award); THERE WAS A RIVER, its title piece a narrative of what was probably the last trip on the Colorado River through Glen Canyon before its inundation by Lake Powell; and ALMOST AN ISLAND, which recounts three decades of exploration and friendships in Baja California. His desert writing has been widely anthologized. Mr. Berger's recent book is OASIS OF STONE, in collaboration with award-winning photographer Miguel Angel de la Cueva. "A knock-out look at Baja California Sur" The San Diego Union-Tribune. Winner of the 2006 ForeWord Silver Award for nature writing.
His work has appeared in hundreds of publications, including THE NEW YORK TIMES, BARRON'S and OUTSIDE. For three years he was a contributing editor at AMERICAN WAY.
In October of 2008 Mr. Berger was selected by The Department of State to represent the United States at an international literary conference held in northern India. After the conference he was invited to spend a week reading from his works in New Delhi and Mumbai.
Mr. Berger was born in Evanston, Illinois. He is a graduate of Yale University.
