Despite all the high-tech advances of the last several years, one aspect of the work environment remains sadly inefficient: coworkers’ ability to communicate well. Emails abound, teleconferences connect distant offices, and deals are closed in a matter of minutes. Yet most of the things people accomplish — or don’t — depends on their ability to communicate with others. These 20 tips, designed to serve both employee and employer, include advice on how to offer critical feedback, understand the messages one receives, sort out motivations, offer praise, and keep people informed. Each suggestion is followed by an explanation along with examples. Brief exercises help readers assess their own communication skills.
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Editorial Reviews
From Publishers Weekly
Although we have more information to communicate, more people to communicate with and more options for doing it, the fundamentals of communication haven't changed, according to Eric Maisel (Fearless Creating; 20 Communication Tips for Families), a licensed marriage and family therapist and a management lecturer at St. Mary's College. Maisel's 20 Communication Tips @ Work (e.g., "never treat work communications cavalierly," "learn to identify all the information that messages contain") is clear and accessible, and includes a series of 30-second exercises for rapidly improving one's communication skills. 25,000 first printing; 25-city morning-drive radio tour.
Copyright 2001 Cahners Business Information, Inc.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
More effective ways of communicating on the job,
By Midwest Book Review (Oregon, WI USA) - See all my reviews
This review is from: 20 Communication Tips at Work: A Quick and Easy Guide to Successful Business Relationships (Paperback)
In the vastly changing world of business the importance of good communication skills whether on or off line still reigns, and 20 Communication Tips At Work examines some of the more effective ways of communicating on the job. Easy tips range from decoding a message with help from office staff to composing more effective communications.
4.0 out of 5 stars
Small book, big help,
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This review is from: 20 Communication Tips at Work: A Quick and Easy Guide to Successful Business Relationships (Paperback)
This 2001 book is still fresh and useful. The tips are easy to understand, but often not easy to achieve. (Example: "Gossip carefully.")But Maisel doesn't abandon the reader. Every time the advice needs details, there they are. There are bulleted examples, 'clear' and 'unclear' examples, steps to practice and tips to polish the practice. The book is a slim 128 pages, and smaller than most paperbacks. Big print, too. The messages seem to be for a mix of people, and that's the only thing I'd change. Make one for managers, the others for up-and-comers. That way, there would be 20 more tips to lend employees a hand.
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Inside This Book
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First Sentence:
When you call your best friend to shoot the breeze, you can let down your hair and not worry about measuring every word you say. Read the first page New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
When you call your best friend to shoot the breeze, you can let down your hair and not worry about measuring every word you say. Read the first page New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 3
books:
- A Life in the Arts (Inner Work Book) by Eric Maisel in Back Matter
- Affirmations for Artists by Eric Maisel in Back Matter
- Fearless Creating: A Step-by-Step Guide To Starting and Completing Your Work of Art by Eric Maisel in Back Matter
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