Customer Reviews

20 Communication Tips at Work: A Quick and Easy Guide to Successful Business Relationships

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In the vastly changing world of business the importance of good communication skills whether on or off line still reigns, and 20 Communication Tips At Work examines some of the more effective ways of communicating on the job. Easy tips range from decoding a message with help from office staff to composing more effective communications.

This 2001 book is still fresh and useful. The tips are easy to understand, but often not easy to achieve. (Example: "Gossip carefully.")But Maisel doesn't abandon the reader. Every time the advice needs details, there they are. There are bulleted examples, 'clear' and 'unclear' examples, steps to practice and tips to polish the practice. The book is a slim 128 pages, and smaller than most paperbacks. Big print, too. The messages seem to be for a mix of people, and that's the only thing I'd change. Make one for managers, the others for up-and-comers. That way, there would be 20 more tips to lend employees a hand.