Customer Reviews

Compaq Presario X6110US Laptop (Intel Pentium 4 Processor 530 (H-T), 512 MB RAM, 80 GB Hard Drive, DVD-RW Drive)

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(1)

 

 

do NOT get a Compaq laptop. If you are looking for a laptop of quality that will last you more than six months, stay away from this one. As another review stated, Compaq is plagued with quality issues, while most people still think it's one of the best brands out there. There were so many little things that went wrong, I could fill up this review with them, but I want to focus on the worst, most expensive, and most common issue. It's one that Compaq is fully aware of, but refuses to change. It would cost them a measly few cents to upgrade this part, but again, they refuse. To put it simply, the jack in the back of the computer broke. That means the notebook WILL NOT charge anymore without me standing there holding it and wiggling it around every few minutes. If you look at pictures of the jack, it is a cheap, thin piece of flimsy plastic. Another thing you would notice is that you can purchase this piece of plastic for five dollars on Ebay. However, Compaq doesn't cover this extremely common issue under their warantee and charges $600 to fix it, even if you have the replacement part already. I spent $950 on the laptop itself. I can't find a computer repair shop that is willing to get inside of the computer and fix it either, because so few repairmen work with laptops due to their fragile state. This piece must be soldered in, after following seemingly hundreds of steps to take it apart.

The laptop has also started shutting down at random moments. I can no longer do school work, write lengthy emails, or begin any downloads on this notebook, because of it's random shutdowns. This review had to be typed in Word and saved every minute. These are not just shutdowns, mind you, they are periods when the computer just stops. It takes a few minutes to even get it to turn on again. This happens because I have to have the battery in it constantly due to it's faulty charger and the battery is being literally sucked dry.

PLEASE do NOT buy this computer. If you research a little, you will see how very common this issue is! You will spend much more money on this laptop than you are probably looking to spend, no matter what your actual buying cost is. After many recommendations, I have decided the next computer I buy (whenever I can scrape together the cash), will be a Dell. My brother (a computer junkie) highly recommends their customer service. They believe in actually fixing problems their customers have. I wish I'd known that before I bought this piece of junk.

If you do not or did not have this problem with a Compaq notebook, you are/were one of the lucky ones. The rest of us are out a thousand bucks.

I don't own this notebook but I own a presario 1525 model.
The reason I'm writing this review is to help those people getting inflicted by heatsink problem, which causes an sudden computer shutdown.
In my case, my presari 1525 had worked quite well for about 8 months and then I started getting system shutdown problem especially when I performed CPU intensive works like computer games, large file compression, etc. After quite a while, I found out heatsink was causing the problem so I disassembled the notebook and what I found out was a lot of dirst inside the heatsink and that was the cause of all the troubles. So I cleaned it and the problem is gone now. Now I can play games all day long and the computer never goes down.

I guess you should clean the heatsink every 6 months and all you need is T8 torx driver and thermal grease, which totally cost less than $10.

Extrapolating the quality of X6110US model with my past experience with 1525 model, I guess the new model still has the heatsink problem and since newer P4 CPU produces more heat, it's more likely to have heatsink problem. Except that, since I didn't have any problem at all with 1525 US model, I'd recommend this notebook to everybody who is willing to open up the case and clean the heatsink every 6 months.

And take a look at the spec of this notebook, it's fantastic.

The new Compaq Presario X6110US laptop is HP's attempt at injecting some consumer-friendly features into Compaq's traditional business-oriented product lines. The laptop has clean, sharp edges which give it a stylish look open or closed. It's well-equipped and performance is snappy. The screen is quite good, especially considering how past Compaq laptops had subpar LCD screens.

The big question, however, is quality. I fondly remember the old days, about 15 years ago, when the name Compaq was equated with performance, quality and value (value as in great bang for the buck, not in "cheap"). Unfortunately today's Compaq desktops and laptops are plagued with quality problems. I had my X6110US for two weeks and on two occasions the machine would not boot. The backslash (\) key decided to take early retirement after a week. I've heard from a friend in the retail channel that recent Compaq laptops seem to suffer from some serious quality control problems. You might want to keep this issue in mind when you shop. To be clear: I didn't pay for the X6110US I had. If I had to pay for a new laptop with my own money, I'd have sprung for a Sony or Fujitsu in no time.

I recently bought this computer to use while stationed here in Iraq and i have had little to nop problem with it. It does get a little hot but if you pop down another 40 or so dollars for a fan (Targus chill hub) then you will have no problem. I have been able to play all the top of the liine games on it no problem whatsoever (BF1942, Star Wars Battle Front, Half Life2)
Now if i can just get all the sand out of it! lol
Thank you
PFC Larsen

I don't own this computer, but have a Presario 1500 that I need to replace because of overheating/shutdown problems when running more than one program, or very large ones. This is a very frustrating problem that can cause you to loose all unsaved work when it happens. The CD burner has also quit working. This is my second Compaq computer and I plan to try a differnt brand soon to see if the quality is better.