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67 of 69 people found the following review helpful
on November 12, 2010
It seems like an good product. We've been using it for over a month and a paper for a master's degree is being printed with it so it's getting a workout. So far it's working fine and quite a bit cheaper than the OEM version. WARNING - no instructions were included and there is more to it than just swapping out drums. You have to reset the counter in the printer or the lights stay on and annoy the crap out of you. Go on line to the Brother site and they have step by step instructions including how to reset the counter. Anyone who can read can handle this.
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55 of 56 people found the following review helpful
on April 25, 2011
I received product promptly. But as soon as I entered the new drum in printer at gave me same error message "Drum End Soon"

First impression, I got the non-compatible cheap product and write to seller about the issue and ask for help. But after a quick Google I found the answer. Here is the instructions.

1) Open front cover
2) Insert drum unit and leave the front door open
3) Press Clear/Back button. It will prompt "Replace Button?" +Yes -No
4) Close the front cover and ready to print. Enjoy new drum!!

I print couple of pages with this drum unit and I couldn't find any difference between this and original unit.

I hope this will help.
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16 of 17 people found the following review helpful
on February 11, 2013
Installed this unit into a MFC 7440N and it works great. Please remember that you have to perform the "New Drum?" reset sequence before any new drum will work. On my MFC the reset is as follows:

1.Make sure that the machine is turned on.
2.Open the front cover.
3.Press Clear or Clear/Back on the control panel. 
NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
4.Do one of the following.
•If your Brother machine has a numeric keypad:
Press 1 to reset the drum counter.
•If your Brother machine doesn't have a numeric keypad:
Press the Up Arrow Key to reset the drum counter.
5.When the LCD shows Accepted, close the front cover.
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9 of 10 people found the following review helpful
This item fulfills the need of a new drum for our printer at a reasonable price. Most drums from the printer manufacturers cost as much as a new printer. This item cost much less and fills the need. I will definitely be buying from this supplier again.

The only issue I had was with shipping. The problem was not the vendors problem, but with FedEx. The item wound up going back to the vendor, and they had to re-ship. Other than that issue I am very happy.

Norm
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6 of 7 people found the following review helpful
on August 11, 2010
I've used this drum for nearly a year and it worked perfectly. Print quality was the same as it was from the included Brother drum that eventually became defective. This one finally became unusable while changing the toner, be careful when changing the ink as dust/dirt may get in and damage the sensitive film on the drum, this will render it unusable.

Though it doesn't come with instruction, a simple visit to Brother's website should yield plenty of information about how to install/replace toners and drums.
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10 of 13 people found the following review helpful
on July 19, 2010
Based on information I received with another compatible drum I had previously received from another company (TheOfficeDepot),I was able to install this drum and turn off the blinking lights. Although the vendor (Vivamart)selling this drum gave me a $7.00 refund, they never answered my questions about the problem. In the future, I wouldn't purchase from Vivamart. I would happily purchase from TheOfficeDepot.
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3 of 3 people found the following review helpful
on August 22, 2011
Have ordered Drums and toners from these guys before, and they were pretty solid. The last couple however have only lasted a few weeks at most before our printer is crying for a new drum. Our volume hasn't risen that much that an office of 3 people printing maybe 100 pages a day max would blow through a drum in 15 days.
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7 of 9 people found the following review helpful
on April 17, 2011
I tried to save a few bucks by buying a compatible drum for my Brother printer rather than one of the OEM units actually made by Brother, which I usually order. Never again; at least not from this seller.

Let me repeat to be clear: this drum was a compatible part, not made by Brother. It had a quality problem right out of the box. From copy # 1, a defect on the face of the drum left large repeating marks across the page. No amount of careful cleaning with a dry lintless cloth (per Brother instructions) could fix it.

By the way, no instructions came with this item, so if you no longer have the original documents, you might want to go to the Brother web site and download their PDF of the user guide for a reminder of how to install, reset the drum's copy counter and clean the drum.
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5 of 6 people found the following review helpful
on April 8, 2011
Ordered from Greattoners. They were terrific regarding customer service, but neither of the drums they sent produced copies that were as dark as print from the Brother drum. They graciously refunded my shipping fee and I kept the second drum as a back-up. Next time I'll shop at Office Depot.
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5 of 6 people found the following review helpful
on August 12, 2011
I believe this unit had been used at least 3 times before I've got it.
My old drum that I was going to change (original) worked mach better even 1000 pages after the light became blinking.
Complete waste of money.
Well, the greedy pays twice.
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