74 of 74 people found the following review helpful
on December 30, 2010
Glad I took a chance and ordered two of these yesterday, to get nearly free express shipping on the second.
Already delivered in good packaging, already ran the 270-page print job I needed today, just fine from first page to last on cheap copy paper. All that under $60, which was less than the price of the Brother HL 2140 printer--which I bought because it was cheaper than buying a single toner for my old printer! Yes, the economics of this industry are a bit screwy.
Installed easily and with perfect fit once I figured out a couple of things [my first time replacing HL 2140 toner]:
1. Ignore the instruction on the toner box cover to remove 'sealing tape'--there isn't one;
2. What you pull out of the printer is toner cartridge + print drum. You need to separate the two, you keep using the existing drum. Put the new cartridge back in the drum assembly, and clean the drum's 'corona wire' by sliding a colored tab at the front from right to left several times [I did 6].
I wonder if this drum disassembly and reassembly is why some reviewers failed to get a good fit? It's the first time I've had to do that with a printer, and it wasn't obvious at first glance--thanks to one of the reviews here for clarifying it.
For budget work, this toner is first class.
103 of 107 people found the following review helpful
on July 15, 2011
I have been buying this toner for many times. I owned three brother printers using exactly the same toner. I originally did not pay much attention when purchased through Amazon assuming all vendors were the same!! THEY ARE NOT!!
Be careful and watch out. Some vendors sent you the item it is not listed exactly the same as the picture. "Miriam Holdings LLC" is the worst toner that I purchase, it damaged one of my printer drum since the ink powder just fell out all over drum areas and I had to end up replace the new toner and drum. It costs me more than I just buy the original brother toner. I did not save money on this purchase.
However, I have purchased several times from "The Factory Depot". I am nervous ever time when I receive the toners since they look different each time when I received including outside and inside box labels. At least so far the latest one I got have not damage my drum yet...time will tell. If it does, i will update review again here...
I hope other buyers when they buy and review, please include the "vendor name" so that we all will know which vendor provides best, good, and worst toner. By reviewing bad purchase/toner without telling us which vendor, it is hard to know which one is good or bad. Since nowsaday, they are all fullfiled by Amazon. It DOES NOT MEAN they are good quality, plus AMAZON does not care about their quality since when we return usually seller ended up the lost not AMAZON. Amazon never lost money....
I learned that do not just save $1 or $2 and picked the cheapest vendor. At the end, we end up paying twice to replace drum.
I hope this helps out some new buyer here....
52 of 52 people found the following review helpful
on April 17, 2011
DISCLAIMER: Follow these steps at your own risk, though they were perfectly harmless for me (just annoying that I had to spend the time doing the research to figure this out).
I absolutely abhor the printer manufacturer's manipulation of customers when it comes to toner cartridges. Brother cartridges say they are empty so much sooner than they really are. There's a fix to that: Take the toner drum out, then remove the cartridge, and then notice there are little circles on either side. Cover them with tape. They're optical sensors that try to see if there is toner left in the cartridge. The problem is, the Brother printers will freak out several hundred pages too soon because of that sensor. With as little printing as we do in our house, I taped the sensors and bought myself another year before I needed another toner cartridge (that's the point of a laser printer, after all-- high volume printing for cheap).
When the toner finally ran out (really ran out), I ordered one of these cartridges. Who really does stuff on paper any more? This is mostly for casual printing (online coupons, maybe directions) or for the kids' school assignments. Contrary to Michael Scott (The Office), businesses don't run on paper anymore. This cartridge does just fine for that.
However, enter in Brother's schemes to maximize their revenue. That's fine; they can do these tricks all they want, so long as people like you are reading this and are realizing you can use their tricks in your favor and maximize pages out of the cartridges a bit farther, and then overcome the next hurdle that I had to deal with ....
When I opened the new cartridge (which was shipped in practically bomb-proof packing, really beyond many things I have seen from Amazon before), I followed the 4 step directions and inserted the cartridge into the printer. Then powered it back on, only to see the toner light again. I used the tape method on the sensors (like above), but still ... toner light. I then did some searching and found a neat little sequence of steps which sounded like they'd resolve my persistent problem:
(For Brother 2170W)
1. open the printer (toner door)
2. power off the printer (switch, not power cord)
3. close the printer door
4. hold the "GO" button while flipping on the power switch
5. after a couple seconds, let go, then push the "GO" button 2 more times, pause a couple seconds (lights will all go off), and then push the "GO" button 7 times in a row (lights will stay off until the end of the sequence).
6. Lights should all come back on and the printer should return to normal
Sound good? To no avail ... I then had to search further, only to find out that on the side of the toner cartridge (the part that you just bought that goes into the toner tray/drum), on the left side there is a little half-circle with a tab in it. I read somewhere that the tab probably would be at the 3:00 position, but to move it to the 10:00 position. I tried that and repeated the button sequence above 5 times-- no dice (that probably works for a different model of Brother printer or something). But then I moved it all the way to the right, re-inserted, and ran the button sequence and Voila! I finally am printing again.
4 stars because the cartridge is good, but I had to go through that mess of steps and the time it took researching. If I thought those steps were entirely this printer cartridge's fault, I'd give them a lower score. Clearly it's Brother's fault, because I'm sure the Brother brand cartridges have the little tab in the correct place and the sensors work perfectly out of the box (as to trick you into thinking there is value from the extra $50 you'll spend on their brand cartridges).
Bottom line, though: it was worth the hassle to save the $50 from this cartridge over the Brother brand cartridge. Now that I've just recapped it for you (and more importantly: for me for next time in case I forget between now and the 2-3 years from now when I finally run this cartridge out), hopefully you won't have to waste the time I just did.
178 of 193 people found the following review helpful
on January 1, 2010
I ordered this product for my Brother HL-2170W printer. Upon removing this cartridge from its packaging and comparing it to my OEM Brother TN-360 cartridge, I was struck by how different the profiles of the two cartridges were. The original cartridge is slightly larger, and has hubs that hold it in position, plus a locking tab that ensures that the cartridge locks into the drum assembly with a satisfying "click." For those HL-2170 owners out there, you will recognize this as being the tab that ensures that you cannot pull the cartridge out until you depress the little green release lever on the left hand side of the drum assembly. This cartridge has no such tab, nor hubs for that matter. For a while I wondered if I was sent the wrong product, and was a little afraid to install it in my printer for fear that I might break my printer.
When I decided to install the cartridge into the drum assembly, the cartridge fit loosely in the assembly, and I had to press it into place, forming a sort of "friction fit." The instructions on the cartridge, in fact, say to "press the handle of the cartridge until it is placed properly." There was no "click" of the locking tab, and indeed, on my first attempt to slide the drum assembly back into the printer, the cartridge shifted out of position. I pushed the cartridge back in place and reinstalled the drum assembly, but my printer did not recognize the new cartridge until I turned it off and back on again (I don't usually have to do this with OEM cartridges).
Bottom line: the cartridge does work, but I have concerns about its ability to stay in place. If price is your primary concern, this product is untouchable, but if you want it to fit like an OEM, look elsewhere.
UPDATE 6/23/11: This cartridge lasted 18 months, with moderate usage. All in all it probably printed around 3000 pages of text and line drawings (no images). The cartridge stayed in place after the initial scary period, and I'm happy to say that I'll be ordering another cartridge.
UPDATE 1/14/12: This one had a much shorter life, although I'm trying to figure out if I just went through heavier usage. Regardless, it worked well, and the price is still untouchable. I have a sneaking suspicion that these remanufactured cartridges are a mixed bag, so it's possible that the results will vary from cartridge to cartridge. From what I've seen of other reviews, some other customers have received cartridges that look different from the 2 that I've purchased thus far, so "your results may vary!"
27 of 27 people found the following review helpful
on May 31, 2010
After owning perhaps 20 printers and always using the manufacturer's ink/toner I inadvertently ordered a generic toner cartridge for my Brother laser printer and darned if it doesn't work the same as the original cartridge (which was a partial cartridge that came with the printer). I have friends who have used generic for years and they have been happy, too. I plan on continuing to try the generics until I get burned and plan to enjoy the money saved in the process. Perhaps I can not be a part of the razor and razor blade racket any longer.
14 of 14 people found the following review helpful
on April 8, 2010
Installed just like an OEM toner in my Brother hl-2140. Print quality (to the naked eye) is as good as the OEM toner. I will purchase again.
10 of 10 people found the following review helpful
on December 1, 2010
The cartridge is the same as the original Brother model, except that it is cheaper and has more ink. I've had no problems with it so far in my HL-2140 and I'll definitely purchase more of these. You might want to ignore the user who claims it doesn't fit, since the cartridge he received sounds like it was the wrong model or was a much older semi-compatible cartridge. The unit I received clicked into place just like the original and it is physically identical in every way (except a couple of Brother logo stickers of course). As for print quality, it actually looks a little better than my original Brother cartridge because the text is just slightly darker (when comparing identical documents in a well-lit environment).
11 of 12 people found the following review helpful
on June 18, 2011
I ordered two TN-360 toner cartridges for my new Brother MFC-7340 through the Amazon Marketplace. The suppier, Factory Depot, Inc., labeled these "new." Whether new or remanufactured, these were the lowest quality toner cartridges we had ever experienced, including many "compatibles" purchased for our previous Brother all-in-one, from a variety of on-line vendors, over a period of several years. One of our first printings with these TN-360s was a run of about 600 one-page leaflets. Less than halfway through this run, the pages began to emerge with a light swath running down the central third or more of the text. We should have returned the entire order at that point but, foolishly, did not. We switched to the second toner cartridge, which functioned adequately for a time. Subsequently, printed pages began to emerge from the printer with a uniform gray background. This effect was not seen on blank pages, so it clearly was associated with printed text. Removing the cartridge/drum assembly, sliding the corona wire cleaning tab back and forth numerous times and agitating the assembly to redistribute the toner eliminated the gray background for a few pages but it returned forthwith. Every time we went through this exercise, we found loose toner on the outside of the cartridge, which we cleaned off, only to have it reappear. Does Amazon perform any quality control on the "compatible" toner cartridges it sells? Does it monitor the customer satisfaction associated with purchases from its Marketplace vendors. Although we have used these two cartridges (with mostly unsatisfactory results), I nevertheless feel entitled to a refund of half the purchase price. Listening Amazon?
6 of 6 people found the following review helpful
on April 27, 2011
We've been using these for a hotel that I own and it felt like either someone was stealing these or they were going through them too quickly - so we dated them, tracked the number of pages, and yep, they lasted only 1200 pages each. Argh.
21 of 26 people found the following review helpful
on September 11, 2010