22 of 24 people found the following review helpful:
5.0 out of 5 stars
The ONLY way to sell, March 29, 2000
This review is from: Competing on Value (Hardcover)
This book discusses VALUE. Value is not what you put INTO your products and services, it is what the customer GETS OUT. Three qualifiers of value are how much, how soon, and how sure--these are what the customer needs to know.
Value is applied to impact a customer's business--his profits. Profits come from the customer selling more and/or from reducing costs. Nothing else matters.
Four chapters summarize the value strategy: know your value, price your value, sell your value, and control your value. These chapters and this book are invaluable for getting away from selling on features and functions and, instead, competing on value.
This book is tremendous in its own right, and it is--or should be--the "prerequisite" for one of Hanan's other books, "Consultative Selling."
In summary, this is highly recommended for every company that sells products and/or services.
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3.0 out of 5 stars
Pretty Common Sense Stuff, but..., April 6, 2009
It contains mostly common sense - but as we all know, common sense isn't common. The most important take aways from the book were th know what your value really is, know how to effectively measure it, now how to effectively translate the value into customer value, and know how to reliably control the delivery of the value to the market. A good reminder.
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3.0 out of 5 stars
Pretty Common Sense Stuff, but..., April 6, 2009
This review is from: Competing on Value (Hardcover)
It contains mostly common sense - but as we all know, common sense isn't common. The most important take aways from the book were th know what your value really is, know how to effectively measure it, now how to effectively translate the value into customer value, and know how to reliably control the delivery of the value to the market. A good reminder.
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