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Competing on Value [Hardcover]

Mack Hanan (Author), Peter Karp (Author)
3.4 out of 5 stars  See all reviews (5 customer reviews)


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Book Description

April 22, 1991
Presents a new approach to selling that emphasizes not competing on the basis of the best price, but the highest value i.e. demonstrating to current and prospective customers that using your products or services will either cut their costs or improve their revenues. Distributed by Gale. Annotation


Product Details

  • Hardcover: 220 pages
  • Publisher: AMACOM (April 22, 1991)
  • Language: English
  • ISBN-10: 0814450369
  • ISBN-13: 978-0814450369
  • Product Dimensions: 9.5 x 6.5 x 0.8 inches
  • Shipping Weight: 14.2 ounces
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #779,992 in Books (See Top 100 in Books)

 

Customer Reviews

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Average Customer Review
3.4 out of 5 stars (5 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

22 of 24 people found the following review helpful:
5.0 out of 5 stars The ONLY way to sell, March 29, 2000
By 
Ken Blakely (Costa Mesa, CA) - See all my reviews
This review is from: Competing on Value (Hardcover)
This book discusses VALUE. Value is not what you put INTO your products and services, it is what the customer GETS OUT. Three qualifiers of value are how much, how soon, and how sure--these are what the customer needs to know.

Value is applied to impact a customer's business--his profits. Profits come from the customer selling more and/or from reducing costs. Nothing else matters.

Four chapters summarize the value strategy: know your value, price your value, sell your value, and control your value. These chapters and this book are invaluable for getting away from selling on features and functions and, instead, competing on value.

This book is tremendous in its own right, and it is--or should be--the "prerequisite" for one of Hanan's other books, "Consultative Selling."

In summary, this is highly recommended for every company that sells products and/or services.

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3.0 out of 5 stars Pretty Common Sense Stuff, but..., April 6, 2009
This review is from: Competing On Value
It contains mostly common sense - but as we all know, common sense isn't common. The most important take aways from the book were th know what your value really is, know how to effectively measure it, now how to effectively translate the value into customer value, and know how to reliably control the delivery of the value to the market. A good reminder.
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3.0 out of 5 stars Pretty Common Sense Stuff, but..., April 6, 2009
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This review is from: Competing on Value (Hardcover)
It contains mostly common sense - but as we all know, common sense isn't common. The most important take aways from the book were th know what your value really is, know how to effectively measure it, now how to effectively translate the value into customer value, and know how to reliably control the delivery of the value to the market. A good reminder.
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Inside This Book (learn more)
First Sentence:
In the American economy during most of the twentieth century, with its industrial manufacturing base and preoccupation with learning curves of low-cost production and mass commodity product marketing, margins were the innovator's privilege. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
critical success function, revenue expansion, cannot price, norm challenge, soft values, full margins, partner material, opportunity loss
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