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Good ideas. Some of it doesn't really transfer but the information is definitely worth the read.Published 2 months ago by Kathe
Arrived as advertised Good read The key is to implement these strategies.Published 3 months ago by John G. Baker
Some interesting points made about holding your competition to high customer service standards.Published 4 months ago by GridUser
A client recommended this book and I am pleased he did. The author really nails the challenge of moving an incumbent out of the picture. Read morePublished 8 months ago by Reg Nordman
I work in the insurance industry and this book could not be more perfect.
The examples are specific to insurance sales people and helps you to understand how to find and... Read more
Randy writes these books so that he can sell his seminars or webinars. The book tells you enough to get interested but you need further training when you are done. Read morePublished 14 months ago by Shoeless
This book helps the reader to see the importance of asking their prospect how they will communicate to their existing service provider that they are making a change. Read morePublished 24 months ago by Glenda Mock
This is the best of Randy's books. It's clean, simple, and very effective. Buy this and Red Hot Introdutions and you'll be set with some good material.Published on September 27, 2011 by Jared Traum
I had heard a few really good things about this book. Unfortunately it was like watching the trailers for a mediocre movie on TV and then going to the movies - you know the rest,... Read morePublished on November 14, 2009 by Woof!