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Competitive Advantage Through Diversity: Organizational Learning from Difference Hardcover – February 16, 1995

ISBN-13: 978-0803988842 ISBN-10: 0803988842

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Editorial Reviews

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`The reviewer assumed that what would follow this polished intial presentation [appearance and layout of the book] would reveal, upon reading, another pop culture book about organizations. However, it soon became clear that the book was much more than that. It continues to make excellent use of layout to emphasize points.... The intent of the authors is to communicatie their message, and they do it very well. Language is used to clarify, communicate and teach, and not to obfuscate. They make their message clear, and encompassable. They indicate that organizations must innovate, or perish.... The authors lay out ten proposititons, the core of their argument, on how people learn in the work environment to come. The first, and one that is pervasive throughout the book, is based on what they desrcribe as "knowing beyond" or going beyond the evidence to imagine what might be done. This, they indicate, already is more important than "knowing how", which is the capacity to solve problems in the light of past experience. Their propositions are not new, and the authors point out that many already are articles of faith among human human resource professionals. However, many of the management methods and movements popular in recent years are incompatible with one or more of these propositions. So while their propositions are nothing new, their implications for practice very well may be. They really present organizationsl verities with which social workers easily could identify, and then discuss how to put them into operation' - Social Work Groups

`This book provides interesting reading as well as useful insights into managing by using all the human resources in an organisation and helping people to learn how to continuously improve and develop. Based on a solid foundation of research... the authors describe why diversity needs to be recognised as a positive and significant factor in an organisation.... A thought-provoking book which will be of interest to anyone concerned with innovation and organisational learning' - Journal of Managerial Psychology

`This book will be essential learning for students and professional in human resource and personnel management, organizational psychology, and organizational change and development, and for those concerned with issues of organizational learning and innovation' - European Foundation for Management Development

`One of the strengths of the book is its stress on knowledge and organisations as processes' - Work, Employment and Society

`The book is readable and well organized.... I recommend this book to human resource professionals who are interested in bringing change to their organizations. This book's broader perspective on diversity provides insights that can lead the thoughtful reader toward innovative approaches to recruiting and training organizational members' - Personnel Psychology

`This is a useful book for someone new to the topics of "women in management" or "gender studies in management". It includes a useful literature review in the first section which includes early studies and the development of theoretical ideas on gender and organization. Also, the repetition of facts and the reiteration of ideas from the body to the summary of a chapter and even to subsequent chapters, although irritating, might be valuable for a "new" reader to the field, or one who only has the time to dip into a single chapter' - Organization Studies

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More About the Author

Peter Herriot is a social and organisational psychologist who was professor of psychology at City University, London, and of organisational psychology at Birkbeck College, University of London. His areas of interest were personnel selection, career management, and the employment relationship. More recently he has applied social psychological ideas to the study of religion, and has written:

'Religious Fundamentalism and Social Identity' (Routledge, 2008)

'Religious Fundamentalism: Global, local, and personal' (Routledge, 2009)

'The Poisonwood Paradox: Why Christianity succeeds locally but fails globally' (Kindle Direct, 2012)


Peter was brought up in a fundamentalist Plymouth Brethren family, and is now a liberal Methodist.

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