Competitive Dominance: Beyond Strategic Advantage and Total Quality Management [Hardcover]

Victor Tang (Author), Roy Bauer (Author)

Book Description

Series: Industrial Engineering | Publication Date: May 22, 1995

For starters, today's companies need superior strategic processes and streamlined quality practices. But these are not enough. Competitive Dominance: Beyond Strategic Advantage and Total Quality Management emphasizes the importance of implementing an integrated strategy and quality management system. Authors Tang and Bauer are leading industry executives who have used strategy and quality to create organizational change, resulting in turnaround and competitive dominance in billion dollar businesses. In this book, they take you through the various stages of strategy and quality practices, explaining how to integrate and implement them. Tang and Bauer also present 10 principles of competitive dominance that create integration and synchronization between all the stages of strategy and quality. Plus, they recommend an expanded set of tools and methodologies that complement conventional quality and strategy practices and facilitate the implementation of competitive dominance. Also included is a list of management malpractices to avoid, outlining the 12 worst management practices from the authors' experiences with organizations of many different sizes and from a broad range of industries.

Editorial Reviews

From the Inside Flap

Competitive Dominance Beyond Strategic Advantage and Total Quality Management Victor Tang Roy Bauer In today’s competitive marketplace, establishing a leadership position is tough. Sustaining it is even tougher. Rapid change and technological advancements further add to the fluctuation of market share. In the face of such challenges, how can a company achieve competitive dominance? For starters, today’s companies need superior strategic processes and streamlined quality practices. But these are not enough. Competitive Dominance: Beyond Strategic Advantage and Total Quality Management emphasizes the importance of implementing an integrated strategy and quality management system. Authors Tang and Bauer are leading industry executives who have used strategy and quality to create organizational change, resulting in turnaround and competitive dominance in billion dollar businesses. In this book, they take you through the various stages of strategy and quality practices, explaining how to integrate and implement them. The Four Stages of Strategy

• Stage 1 — Planning: Defines a short-term operational perspective
• Stage 2 — Strategic Planning: Focuses on long-term trends and forecasts
• Stage 3 — Strategic Management: Employs environmental analysis and strategic alternatives in response to the marketplace and competition
• Stage 4 — Strategic Leadership: Defines the process to achieve competitive advantage through vision, transformation, flexibility, and speed

The Four Stages of Quality

• Stage 1 — Detection and Control: Focuses on internal production effectiveness
• Stage 2 — Prevention and Efficiency: Defines the introduction of tools, process management, and fact-based actions
• Stage 3 — Management and Continuous Improvement: Focuses on the management system’s response to external customer-driven actions
• Stage 4 — Anticipation and Creation: Companies change to a future orientation where quality initiatives are driven by market opportunity instead of past trends and current problems

Tang and Bauer also present 10 principles of competitive dominance that create integration and synchronization between all the stages of strategy and quality. Plus, they recommend an expanded set of tools and methodologies that complement conventional quality and strategy practices and facilitate the implementation of competitive dominance. Also included is a list of management malpractices to avoid, outlining the 12 worst management practices from the authors’ experiences with organizations of many different sizes and from a broad range of industries. Not just a book of concepts and theories, this book combines the unique experiences of both authors to offer a detailed plan of action for achieving market leadership. Destined to become a classic in the field of business management, Competitive Dominance: Beyond Strategic Advantage and Total Quality Management is a must-read for senior management, strategists, and quality practitioners alike.

About the Author

Victor Tang and Roy Bauer are leading experts in the successful integration of business strategy and quality. Together, they played a critical role in reshaping the mid-range computer category, winning and maintaining a leadership position within it. They also won the prestigious Malcolm Baldrige National Quality Award by achieving a score well above the current winning averages. Their book, The Silverlake Project, which outlines the management principles used in the marketing, design, and manufacturing of the IBM AS/400, is praised as a guiding light in the field of management. Victor Tang is Secretary General for Technology Projects with the Chinese government. Roy Bauer is a Senior Baldrige Examiner and consultant in strategy and quality processes.

Product Details

• Hardcover: 421 pages
• Publisher: Wiley; 1 edition (May 22, 1995)
• Language: English
• ISBN-10: 0471286826
• ISBN-13: 978-0471286820
• Product Dimensions: 9.2 x 6.3 x 1.4 inches
• Shipping Weight: 1.7 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #3,948,793 in Books (See Top 100 in Books)

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