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Competitive Intelligence For The Competitive Edge [Hardcover]

Alan Dutka (Author)
2.0 out of 5 stars  See all reviews (2 customer reviews)


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Book Description

January 11, 1999
Written from a practitioner's perspective, this book explains how to integrate a company's operations--particularly marketing, advertising, and strategic planning--with the latest competitive intelligence techniques in order to achieve positive results in all areas.

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About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Product Details

  • Hardcover: 320 pages
  • Publisher: McGraw-Hill; 1 edition (January 11, 1999)
  • Language: English
  • ISBN-10: 0844202932
  • ISBN-13: 978-0844202938
  • Product Dimensions: 9.2 x 6.3 x 1.1 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 2.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #3,097,632 in Books (See Top 100 in Books)

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Average Customer Review
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18 of 20 people found the following review helpful:
1.0 out of 5 stars Don't bother with this one..., August 11, 1999
By A Customer
This review is from: Competitive Intelligence For The Competitive Edge (Hardcover)
This book more resembles a report of Dutka's research than it does a presentation on how to make CI work. Dutka obviously has done a lot of homework, but we never find out why he thinks the reader should care about all his facts and figures. (His target audience is market research and pollsters, not general business, perhaps?)

Maybe this book will someday serve as a reference work for the companies and industries mentioned, but it will not help you learn about what CI is and why it matters.

There is one good thing about it...the reader can skip whole sections of the material and not miss a single point, so reading time is a minimal intrusion.

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2 of 3 people found the following review helpful:
3.0 out of 5 stars A good introduction to CI, August 27, 2002
By A Customer
I just finished this book and felt that the previous submission (Alabama) did not provide a balanced review of Dutka's work. Actually, I believe that this reader missed the point of the book entirely. If you need to be told the value of measuring market potential and evaluating competitive threats, then you should probably read a nice book about moving cheese and prepare yourself to be laid off.

Having completed an MBA program, I am familiar with the research techniques Dutka employs to gain insight into the competitive landscapes of various industries. In fact, I found the book to offer applications of basic business tools, which when used in concert provide companies with valuable competitive information on which they can act. Nothing more, nothing less. It's a quick read and offers some good examples of CI in practice.

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Inside This Book (learn more)
First Sentence:
Competitive intelligence is a hot topic. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
building maintenance products, product design assistance, former purchasers, satisfaction quadrant, active purchasers, competitive intelligence information, customer satisfaction research, critical performance attributes, benchmarking partnerships, nonutility generators, order status information, competitive intelligence process, competitive intelligence professionals, quadrant analysis, greeting card industry, scanning window, product guarantee, client company, gas dryers, regional carriers, neural network technology, competitive implications, economic espionage, positive gaps, verbatim responses
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Roadway Express, Centerior Energy, Niagara Mohawk, Union Electric, Duke Power, American Greetings, Ohio Edison, Federal Express, Roadway Services, Caliber System, Avery Dennison, Gibson Greetings, Cleveland Electric Illuminating, New York, General Electric, Economic Espionage Act, Estee Lauder, Society of Competitive Intelligence Professionals, Central Intelligence Agency, Four Pillars, Miami University, American Electric Power, Cleveland Public Power, Roadway Package System
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