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4.0 out of 5 stars
A great resource...,
By Joe Heller "Marketing Speaker" (The World) - See all my reviews
This review is from: The Complete Customer Service Letter Book (Hardcover)
I speak around the world on lead generation and marketing strategy. Edwards did an outstanding job crafting "The Complete Customer Service Letter Book" to give you a roadmap on how to master writing letters to your customers.
There are few resources I can think of where you can "easily perfect" your letter writing techniques for Business to Business customer service. The Complete Customer Service Letter Book is a must for your personal library. Joe Heller, Trust Cycle Selling |
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Complete Customer Service Letter Book by Edward W. Werz (Unknown Binding - Feb. 1993)
Used & New from: $2.67
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