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The Complete Database Marketer: Second Generation Strategies and Techniques for Tapping the Power of Your Customer Database
 
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The Complete Database Marketer: Second Generation Strategies and Techniques for Tapping the Power of Your Customer Database [Hardcover]

Arthur Hughes (Author)
4.7 out of 5 stars  See all reviews (3 customer reviews)


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Book Description

1557388938 978-1557388933 September 1, 1995 2
The "Complete Database Marketer" is totally redrafted to bring it up to date with developments through 1995. Specific updates in this work include: media selection for database marketing; the PC server and the mainframe; hardware and software for database marketing; selling the database to top management; measured marketing in retail chains.


Editorial Reviews

About the Author

Arthur Hughes is Executive Vice President of ACS, Inc., a database marketing company in Reston, Virginia. He has been designing and maintaining marketing databases for Fortune 500 companies and others for more than a dozen years. He has taught economics at the University of Maryland for 32 years, and lectures in the U.S., Canada, Europe, Latin America, and Asia on marketing. He is a frequent contributor to various publications including Direct, DM News, Target Marketing, Marketing Tools, Direct Marketing and The Internatioanl Journal of Database Marketing. He lectures at more than two dozen marketing conferences yearly in the U.S., Canada, Japan, Australia, Brazil, Malaysia, and Portugal. He was a key developer of RFM for Windows, a software product for advanced marketing to customers.

Product Details

  • Hardcover: 550 pages
  • Publisher: McGraw-Hill; 2 edition (September 1, 1995)
  • Language: English
  • ISBN-10: 1557388938
  • ISBN-13: 978-1557388933
  • Product Dimensions: 9.1 x 6.3 x 1.5 inches
  • Shipping Weight: 2.2 pounds
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #2,036,374 in Books (See Top 100 in Books)

More About the Author

I have spent the last 33 years in the direct mail, database and email marketing business working for five companies in this work. I have built marketing databases, determined customer lifetime value, published more than 200 articles (available on my website www.dbmarketing.com), published eleven books, and made more than 300 speeches all over the US, Canada and the world including Japan, Australia, Brazil, Greece. UK, Portugal, Taiwan, Malaysia and Columbia.
My main focus in the past few years has been Email Subscriber Acquisition. I have helped e-DIalog's clients to acquire 78 Million more subscribers in 2010 increasing e-Dialog revenue by more than $8 million.
I read extensively in History, Biography, and Science. I play the piano every night (nothing written after 1950), and play Canasta with my wife Helena every night, where I always lose.
I have four grown children, all married and eight grandchildren.
Poitically, I am a conservative. I think that our government is spending too much, getting us deeply into debt, and fear for the future of the dollar and the US economy. I love America and am so happy to be living in Fort Lauderdale with Helenita.

 

Customer Reviews

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Average Customer Review
4.7 out of 5 stars (3 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

9 of 10 people found the following review helpful:
5.0 out of 5 stars Very Thorough, September 27, 1997
This review is from: The Complete Database Marketer: Second Generation Strategies and Techniques for Tapping the Power of Your Customer Database (Hardcover)
Thorough introduction to how to use database marketing to create a relationship between buyer & seller. The book gives plenty of real-life examples, illustrating the right way and the wrong way to approach relationship marketing with a database. An excellent introduction.
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5 of 5 people found the following review helpful:
4.0 out of 5 stars Best ever guide to Database Marketing !, November 20, 2000
By 
E. Sander (Uden Netherlands) - See all my reviews
(REAL NAME)   
This review is from: The Complete Database Marketer: Second Generation Strategies and Techniques for Tapping the Power of Your Customer Database (Hardcover)
Hughes is a well-known person in the world of Database Marketing. I have read many books and attended many courses on the subject of this marketing technique, but none of them even comes close to this excellent publication. In an easy-to-read and fascinating writing style Hughes guides the reader along all aspects of DBM; building relationships with your best customers, identifying and converting prospects using DBM for media selections, RFM and Lifetime Value analyses and much more. The book is full of real life examples and hints and tips. Every chapter closes with a summary of the most important learnings. The only part of the book which is slightly out of date is the section about the technology; too much has changed since this last edition of 1995. Also, a closer look at the possibilities the Internet has to offer is missing. Time for an updated version Arthur ?
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7 of 9 people found the following review helpful:
5.0 out of 5 stars Comprehensive Guide..., November 7, 1998
This review is from: The Complete Database Marketer: Second Generation Strategies and Techniques for Tapping the Power of Your Customer Database (Hardcover)
Hughes provides database marketers with a comprehensive guide, that can be used for all aspects of planning and implementation!
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