From the authors of the most phenomenally successful training series of all time comes a second huge collection of ice-breakers, brain teasers, problem solvers, and session closers that have been chosen to train for the skills today's companies are seeking. Included are games that teach employees how to continuous learning; exercises that enhance motivation, effectiveness, and speed in providing quality customer service; and activities that foster team-building. As in the previous books, each game has been field tested by professionals, most games can be played in under 30 minutes, and all the games can be implemented at little or no cost.
Dr. John W. Newstrom is a Morse-Alumni Distinguished Teaching Professor Emeritus of Management at the University of Minnesota Duluth. He is the coauthor of successful trade books such as the popular Games Trainers Play series for trainers, Transfer of Training, and The Fun Minute Manager. He has jointly prepared The Manager's Bookshelf, Supervision: Managing for Results, Organizational Behavior, and Leaders and the Leadership Process. He and Bob Ford published the popular book, Leading With A Laugh: 101 Funny Stories with 300 Serious Lessons for Managers, Trainers, and Speakers. In total, Newstrom's books have sold over one million copies.
Dr. Newstrom splits his time between his primary home in The Villages, Florida and summer homes in northern Minnesota. For recreation, he enjoys pickleball, golfing, playing cribbage, hunting, genealogy projects, practical jokes, and playing with his granddaughter, Ruth Lillian. He practices the art of neoteny (joyful living), and is an active funologist--someone who studies the nature and effects of fun work environments and personally advocates and uses various forms of humor at work.
