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10 of 12 people found the following review helpful:
5.0 out of 5 stars
Complete Idiot's Guide, Great Customer Service by Ron Karr,
By Shilpa Siddharth (Bangalore, India) - See all my reviews
This review is from: The Complete Idiot's Guide to Great Customer Service (Paperback)
The Complete Idiot's Guide to Great Customer Service, like other books of the Idiot's series is easy to grasp and extremely helpful for start-up companies. It is also a good read for customer support staff, who work at traditional call centers or just receive emails through a network. This book shows you how to better your buisness with improved Customer Service.
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The Complete Idiot's Guide to Great Customer Service by Ron Karr (Paperback - January 13, 2003)
Used & New from: $0.01
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