Programming Books C Java PHP Python Learn more Browse Programming Books
The Complete Idiot's Guide to Knowledge Management and over one million other books are available for Amazon Kindle. Learn more
Buy Used
$5.99
FREE Shipping on orders over $35.
Used: Very Good | Details
Condition: Used: Very Good
Comment: This item is in Amazon's warehouse now! Your order will be fulfilled by Amazon and is eligible for FREE Super Saver Shipping! Combine with any other item saying FULFILLMENT BY AMAZON for FREE Super Saver Shipping. Buy items from different merchants and still be eligible for FREE Super Saver Shipping. One day shipping also available.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

The Complete Idiot's Guide to Knowledge Management Paperback – September 1, 2001


See all 2 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle
"Please retry"
Paperback
"Please retry"
$14.50 $0.01
Best%20Books%20of%202014
NO_CONTENT_IN_FEATURE

Image
Teacher Supplies
Browse our Teacher Supplies store, with everything teachers need to educate students and expand their learning.

Product Details

  • Series: The Complete Idiot's Guide
  • Paperback: 315 pages
  • Publisher: Alpha; 1 edition (September 1, 2001)
  • Language: English
  • ISBN-10: 0028641779
  • ISBN-13: 978-0028641775
  • Product Dimensions: 7.5 x 0.8 x 9.1 inches
  • Shipping Weight: 1.1 pounds
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Best Sellers Rank: #516,464 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Melissie Clemmons Rumizen, Ph.D., is Knowledge Strategist at Buckman Labs, hailed as one of the top examples of knowledge management implementation in the United States. She also developed and maintains the award-winning Buckman Laboratories Web site on knowledge management (www.knowledge-nurture.com). She has 20 years’ experience as a linguist and benchmarking and KM specialist with the U.S.  Army and National Security Agency. She joined Buckman Labs in 1997.


More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

4.4 out of 5 stars
5 star
15
4 star
8
3 star
0
2 star
2
1 star
0
See all 25 customer reviews
Simple and easy to read and very well structured.
Saeed H. M. Alameri
If you need a quick intro in KM, this is a pretty good book to start with.
Joshua C. Williams
Dr. Rumizen is a KM expert with outstanding knowledge and writing skills.
Michael A. Beitler

Most Helpful Customer Reviews

23 of 23 people found the following review helpful By William H. Baker, Jr. on August 28, 2001
Format: Paperback
When I sat down in the airplane to read Idiot's Guide to Knowledge Management I told myself "I hope I can stay awake". Boy, was I surprized. This KM book kept me energised and musing to myself on both the outgoing and return flights. Ms. Rumizen leads the reader in a path to greater understanding and definition of some of the technical terms that we've all heard, but not understood, in the Knowledge Management movement. There are an appropriate number of case histories and references to this phenonenon that has basically been a hot topic for the past six years. As a witness to most of the conferences she refers to and the leaders she qoutes, I can truthfully say she told it like it is. I think this book can serve as a Primer for KM 101 and will provide a great overview of all the aspects of deploying a KM stategy in your company. I particlaly like the tact she took in Part 2 "Getting Started" by addressing the sponsorship issues and the infrastructure issues. Part 4 "The Show Stopper of Culture" is also strong as it recognises that the company culture is the one item that drives all behavior including knowledge mangement. eanablers. I would say buy it, read it, chuckle and then go do something.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
54 of 60 people found the following review helpful By Madan Mohan Rao on January 22, 2003
Format: Paperback
Looking for a concise jargon-free guide to implementation of knowledge management processes and culture in your company? This book is your best bet for an easy-to-read guide to KM roadmaps, management roles, support infrastructure, and cultural change issues.
In contrast to the more serious and academic tomes on KM, this guide is written in a refreshingly witty, humourous and `in-your-face' manner, with numerous sidebars, checklists, and reminders.
The 25 chapters are divided into 6 sections: basic foundations, KM strategy, IT infrastructure, change management, KM measurement, and potential pitfalls.
The first section briefly covers some of the key literature and pioneers in KM, such as Karl-Erik Sveiby, Peter Drucker, Tom Stewart, Michael Polyani, Ikujiro Nonaka, Peter Senge, David Gavin, and Etienne Wenger - as well as some of the earliest conferences (held by Ernst&Young, Arthur Andersen, and APQC).
"KM refers to the systematic processes by which knowledge needed for an organization to succeed is created, captured, shared, and leveraged," Rumizen begins. KM draws on numerous concepts and processes like shared vision, team learning, mental models, systems thinking, and intellectual capital.
KM is key for companies that seek to increase efficiency, cut costs, innovate, preserve and enhance organizational memory, and operate on a global scale in an environment of high employee churn rate as well as accelerating mergers and acquisitions. Merely gathering all kinds of business information may lead to "data junkyards" if a focus on actionable knowledge is not adhered to.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
22 of 23 people found the following review helpful By Amazon Customer on September 5, 2001
Format: Paperback
New to knowledge management? Already deep in the throes of a knowledge initiative, but hitting the sticky spots? Then this is a must read. As a leader and strategist in two successful implementations Melissie Rumizen obviously knows the realities of bringing this new management focus into an organization. Yet, she brings deep understanding of the principles as theories as one who was in on the new thinking around knowledge and intangibles from the beginning. Everything in this book is tried, true, and respected in the field. The author has synthesized and simplied the best practices and theory from a variety of sources and experiences, laying out the path forward in a clear, direct and good humored style that will make this one of the key guides for successful knowledge initiatives.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
23 of 25 people found the following review helpful By J. N. Sandrock on January 28, 2002
Format: Paperback
I work on implementing KM strategy, and always have this book at hand. It is an excellent, practical guide which I couldn't do without. I own many bookson KM and this is by far the most useful one. Well done to the author!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
15 of 16 people found the following review helpful By Michael A. Beitler on May 31, 2005
Format: Paperback
Don't let the name of this book fool you. Dr. Rumizen is a KM expert with outstanding knowledge and writing skills. She discusses developing a strategic approach, building an infrastructure, dealing with change and culture, measuring and assessing, and avoiding common pitfalls.

Rumizen's "Getting Started" (Part 2) chapters are very insightful. The chapter on communities of practice alone is worth the cost of the book. She also includes three chapters on organizational culture, and how to deal with this possible "showstopper."

There are also four chapters on "measuring," which are very helpful for practitioners. She concludes with a valuable appendix with a list of books and articles.

Excellent book!

Michael Beitler

Author of "Strategic Organizational Learning"
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
19 of 22 people found the following review helpful By A Customer on September 10, 2001
Format: Paperback
I'm new to a Knowledge Management role and was searching desperately for a book to give me more background information... this was it! Concise, very easy to read and with some inspiring examples about how KM can work within a variety of environments.
With this book by my side, I'm now ready to start trying to make a difference!!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Most Recent Customer Reviews