Complete Office Handbook: Third Edition [Paperback]

Susan Jaderstrom (Author), Leonard Kruk (Author), Joanne Miller (Author)

Book Description

Publication Date: August 13, 2002

The administrative professional's guide to the modern office.

This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.

• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs

Editorial Reviews

From the Publisher

"This guide is my proven resource!"
--Kay Enlow, CPS, Hallmark Cards, Inc.

"This book is a MUST for every executive assistant."
-- Chris Jackel, Paul Revere Insurance

"The inclusion of so much information about the newest in technology ... [makes this] an important tool for every office."
--Gerri Kozlowski, CPS, Federal Reserve Bank of NY, Buffalo Branch --This text refers to an out of print or unavailable edition of this title.

From the Inside Flap

The administrative professional's guide to the modern office.

This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.

? Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
? Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
? Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs


From the Trade Paperback edition. --This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details

• Paperback: 608 pages
• Publisher: Random House Reference; 3 edition (August 13, 2002)
• Language: English
• ISBN-10: 0375709290
• ISBN-13: 978-0375709296
• Product Dimensions: 7.4 x 1.2 x 9.2 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.1 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Best Sellers Rank: #181,789 in Books (See Top 100 in Books)
  • #39 in Books > Business & Investing > Skills > Office Automation

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Customer Reviews

Most Helpful Customer Reviews

17 of 17 people found the following review helpful:

3.0 out of 5 stars Only for Beginners, April 18, 2008

By 

T. Hooper "thdizzy" (Osaka, Japan) - See all my reviews
(REAL NAME)   

This review is from: Complete Office Handbook: Third Edition (Paperback)

The Complete Office Handbook attempts to be a guide for everything that administrative assistants may need to do in a typical office. In it's attempt to cover everything, it only skims over most topics. I bought this to get some tips on office etiquette, but the section on etiquette was quite brief and covered things that were mostly common sense for people who have worked in an office before. The other thing that you might want to be aware of is that the section on office technology is out of date since this was published in 2002. I would only recommend this book to fresh college graduates who haven't had any office experience. If you're in that situation, you'll learn a lot about what it is like to work in an office. If you've had any office experience, give this a pass.

4 of 4 people found the following review helpful:

4.0 out of 5 stars Good information, November 17, 2008

By 

City Development (Seattle, WA) - See all my reviews
(REAL NAME)   

This review is from: Complete Office Handbook: Third Edition (Paperback)

This is a good reference book. However, there are other more current reference books on the market that are better and more up to date. The Administrative Assistant's and Secretary's Handbook or The Office Professional's Handbook has more detailed information.

7 of 9 people found the following review helpful:

5.0 out of 5 stars A Comprehensive Guide to the Office, August 8, 2006

By 

Gloria Markus (Little Rock, AR United States) - See all my reviews
(REAL NAME)   

This review is from: Complete Office Handbook: Third Edition (Paperback)

This is an excellent book. It covers many areas of office procedure and etiquette, including electronic forums. I would recommend this book as an excellent guide for the office.