To develop staff effectively, supervisors need consistent standards. This practical guide contains detailed samples of standard position functions--complemented by objective and measurable assessment criteria--that can be adapted for use by all libraries. Standards for paraprofessional staff include public services, technical services, and administrative jobs. Standards for professional staff include department heads/administrative tasks, public services (divided into reference, bibliographic instruction, online searching, Internet usage, interlibrary loan, government documents, and circulation/ access services), and technical services (divided into cataloging, acquisitions, and systems automation). Also contains performance standards for student workers, a special section covering background and management issues of performance standards (including EEOC and legal issues), a bibliography, and an index.
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Down-to-earth, immediately useful manual.,
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This review is from: The Complete Guide to Performance Standards for Library Personnel (Paperback)
This title presents a readable overview of performance appraisal in libraries, followed by specific standards for almost any type of library position. Most standards given are measurable, although explicit measures are not always indicated. While standards for student assistants are NOT explicitly presented, several of the standards given for paraprofessional staff could be applied to student assistants, and there are several references given to other works on assessing students.Ms. Goodson presents a sensible, step-by-step approach for reforming a library's appraisal process. In addition, she instructs both administrator and non-administrator how to proceed. This book, while a little expensive for the personal bookshelf, is well worth the price for any library involved in any type of performance appraisal. In a library which is beginning a reform process, ideally every member of the reform team would possess a personal copy of the text (or at least the second chapter).
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