Customer Reviews

Anti-Virus Plus Anti-Spyware 2008

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

I have no particular bone to grind with this product; it seems to work (though I am careful - paranoid - about virus avoidance). Here's the rub: they pitch you auto-renewal "Continuous Protection" which automatically renews the product by charging your credit card. Then about a month before renewal they start generating pop-ups, several per day, reminding you that your protection is about to expire. Contacting customer support to ask how one turns off this harassment? Forget it. $19.95 per incident. There are equivalent products out there from companies that operate in a more professional manner; I suggest you purchase one and avoid CA.

I bought a new computer that did not come with anti-virus software. I bought this for cheap...worried it was a scam, but it's great! Easy to use and inter-act with. The anti-spyware is great! Down side...it's only good for one year then I have to re-purchase. I'll worry about that later.

Number ONE, I did NOT get the REBATE offer from Amazon as I had first purchased from Tiger Direct and NEVER recieved the software and UPS had marked package delivered. I have had a problem with UPS since July 8, 2008. I feel they are excessively HIGH in price and break down their services to INCREASE your purchase even HIGHER, which are ALL included with Panda Securities whom I left. CA charges $19.95 for live Tech Support regardless if your problems began with installation at the beginning. They have excorsed their customer service to India and you can hardly UNDERSTAND their aaccent!!! I will go BACK to Panda when this expires as I could not even corner them on a REFUND. They are OVER-PRICED and give pathetic customer service...