> Intelligent computer-based media significantly assists in the management of the customer relationship, dramatically altering the role of the salesperson and marketing executive
> Companies that over-automate or automate at the wrong points in the sales cycle experience dramatic losses, while enterprises that properly integrate automation into their sales and marketing cycle are richly rewarded.
> Books and catalogs are routinely customized around an individual's needs, concerns and thought processes (Computer In$elligence is the world's first such customized book, www.computerinselligence.com for details)
Ready or not, computers can think and they are changing the world of sales and marketing forever.
There will be two types of organizations in the future: those who succeed because they utilize technology to develop personalized marketing and relationship management systems and those who struggle and fail because they don't. The choice is yours, and it begins with this book.
As computers become faster and smarter, business pioneers are developing "intelligent" applications within a variety of media -- e-mail, Web, computer kiosks, CD-ROM and even printing. Author and e-marketing authority Mark H. Melin provides an introduction to and develops specific strategies for increasing your business with computers. He demonstrates how:
* "Smart" e-media tools will revolutionize the sales cycle. Customer personalized Web sites and e-commerce applications dramatically reduce the cost of sales, enhance the customer relationship and change the role of salespeople. Consumer marketers gain an individual one to one understanding of each customer and use a computer as a personalized sales assistant. Integrating automation into relationship heavy selling cycles, understanding different automation tolerance points and allowing customers to decide how to manage the interaction, enhances the customer bond.
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
4.0 out of 5 stars
A good book worth the read,
By Terry Smith (San Francisco) - See all my reviews
This review is from: Computer Inselligence [yes, in-sell-igence, not intelligence] (Hardcover)
I've read a few books on Internet marketing and this isn't the best -- but it's near the top of the list. You fall upon good ideas, like allowing salespeople to create personalized Web pages for business customers and a privacy manager that gives users control over tracking. Other interesting information includes how to manage sales leads with automated e-mail personalization and screen savers that drive Web traffic. Chapter 13 on the future is "out there" yet interesting.
1 of 2 people found the following review helpful:
5.0 out of 5 stars
A Must Read for the New Era of Sales and Marketing,
By Peter Vloyanetes, Vice President/Director TVP... (Atlantic Highlands, NJ) - See all my reviews
This review is from: Computer Inselligence [yes, in-sell-igence, not intelligence] (Hardcover)
This is the best book on the Internet and electronic marketing I have ever read.
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