Computerized Shipping Systems: Increasing Profit & Productivity Through Technology (New Millennium Edition) [Paperback]

Mark A. Taylor (Author)

Book Description

ISBN-10: 0964835517 | ISBN-13: 978-0964835511 | Publication Date: March 16, 2000 | Edition: Revised

The ONLY book on Computerized Shipping Systems has finally been written.....again! INCLUDES FOUR NEW CHAPTERS AND NEW COMPANY CASE STUDY.

In today's intense business world, often only price and customer service set one company apart from another. Gaining a competitive advantage requires examining each aspect of a particular business operation anew, to determine where it might be improved. Computerized Shipping Systems: Increasing Profit and Productivity Through Technology outlines strategies by which companies can take control of their shipping rooms - and make money doing it!

Shipping Expert/Author Mark A. Taylor has now updated the first and only book on the subject for the new millennium. With information culled from his more than 25 years experience consulting for more than 10,000 operations.

In Computerized Shipping Systems, you will learn:

* How to turn the shipping room from a cost center into a profit center;
* How to increase shipping options while reducing costs;
* How to improve customer satisfaction;
* How to choose and purchase a computerized shipping system;
* Planning and preparation for controlling total costs;
* The inside story on what the carriers don't tell businesses; and
* The hidden power of managing information and systems, not just shipping packages.

Editorial Reviews

Review

I will use this book as reference material for our introductory courses in Transportation & Logistics. -- Theodore O. Wallin, Ph.D, Director, Syracuse University School of Management

If you don't watch shipping costs, they can become a silent killer. --Kim Adler, President, Servall, Centerline, Michigan

From the Author

I have devoted the last ten years to getting the word out - in person and in print - about what is possible with computerized shipping systems. I truly care because I hate to see waste. I hate to see people being misled, manipulated and sold a bill of goods. I hate hearing managers say, "If I had only understood my options, I could have done better." I hate it because the same thing has happened to me in my own business life.

I also see a cynicism and a distrust of technology on the part of decision makers that bothers me, yet I know that it has been earned in many cases. I am tired of seeing people misinformed and then taken advantage of. Worse yet, I don't think the false promises have been intentional. As one of my favorite jokes goes, "Do you know the difference between the snake oil salespeople in the days of the Old West and many of today's high technology salespeople?" The snake oil hawkers knew when they were lying - when their product couldn't deliver on its promises.

So my second hope is that those who sell computerized shipping systems will read this book and learn from it. I envision sales people educating shipping and operations managers, as a means to new relationships and mutual benefit.

See all Editorial Reviews

Product Details

• Paperback: 207 pages
• Publisher: Taylor Systems Engineering; Revised edition (March 16, 2000)
• Language: English
• ISBN-10: 0964835517
• ISBN-13: 978-0964835511
• Product Dimensions: 8.5 x 5.5 x 0.5 inches
• Shipping Weight: 9.6 ounces
• Average Customer Review: 4.5 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Best Sellers Rank: #1,401,433 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

5.0 out of 5 stars Very useful book that every shipping manager should read!, January 25, 2000

By A Customer

This review is from: Computerized Shipping Systems : Increasing Profit and Productivity Through Technology (Paperback)

This book really explains what to look out for if you are in the market for a shipping system and how a carrier supplied shipping system can actually cost you money instead of saving it. Easy to read and easy to understand for everyone.

4 of 4 people found the following review helpful:

5.0 out of 5 stars Required reading for any company that ships small packages!, July 29, 1998

By A Customer

This review is from: Computerized Shipping Systems : Increasing Profit and Productivity Through Technology (Paperback)

This book was great. It was easy to read and made a new and sometimes complicated subject understandable. I would recommend this book to any person that has anything to do with the shipping process at their company. It is full of practical ideas that can make things easier and save the company money.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Not too technical, just very helpful,, May 16, 2005

By 

A Reader - See all my reviews

This review is from: Computerized Shipping Systems : Increasing Profit and Productivity Through Technology (Paperback)

Easy to read, easy to understand and extremely informative. Not only does this book appear to be a key resource for "industry types" but it's also a must read for any small or midsize business owner that ships on a regular basis. What business owners don't know can cost them money and Mark Taylor quickly provides the reader with the inside line on shipping pitfalls and best practices. This book will improve your business and save you money.