Too often, designers of computer systems, both hardware and software, use models and concepts that focus on the artifact while ignoring the context in which the artifact will be used. According to this book, that assumption is a major reason for many of the failures in contemporary computer systems development. It is time for designers and users to join forces in the design of computer systems.The contributors to this book address both the pragmatic approach of direct collaboration between designers and users (known as participatory design) and the more conceptual approach that incorporates complementary perspectives to help designers come up with better solutions. The volume brings together different computer-related research disciplines, including computer-supported cooperative work (CSCW), human-computer interaction (CHI), and software engineering, as well as social science disciplines concerned with the design and use of computer artifacts.The book is organized into two parts. The first, "Artifacts and Use," focuses on the context of using computer artifacts. The second, "Process and People," focuses on the context of designing computer artifacts.Contributors : Colin Beardon, Jeanette Blomberg, Kristin Braa, Tone Bratteteig, Paul Dourish, Pelle Ehn, Sue Gollifer, Kaj Grønbaek, Peter Holm, Mark C. Jones, Morten Kyng, Jan Ljungberg, Tom McMaster, Theis Meggerle, Anders Mørch, Preben Mogensen, Michael J. Muller, Torbjörn Näslund, Christopher Rose, Odd Steen, Erik Stolterman, Markus Stolze, Lucy Suchman, Tamara Sumner, Micke Svedemar, Kari Thoresen, Randall Trigg, Richard Vidgen, Trevor Wood-Harper, Suzette Worden.
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About the Author
Morten Kyng is Managing Director of the Danish National Centre for Information Technology Research. Lars Mathiassen is Professor in the Computer Science Department at Aalborg University, Denmark.
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- Adaptive Evolutionary Information Systems by Nandish V. Patel on 4 pages
- End User Development (Human-Computer Interaction Series) by Henry Lieberman on page 8, page 344, and page 456
- Social Thinking--Software Practice by Yvonne Dittrich on page 407, and page 424
- Participatory IT Design: Designing for Business and Workplace Realities by Keld Bodker in Back Matter (1), and Back Matter (2)
- Computer Safety, Reliability and Security: 18th International Conference, SAFECOMP'99, Toulouse, France, September 27-29, 1999, Proceedings (Lecture Notes in Computer Science) by Massimo Felici on page 309
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