The newest edition of this desktop reference is a must have for recruiters, salespeople, administrators, managers or any non-technical person who works with computer professionals, jobs, and products. Considered the industry standard, this valuable reference explains computer systems and technology in easy-to-understand, non-technical terms. Extensively revised and reorganized, the Twelfth Edition examines the exploding effect of the Internet on all aspects of the IT world. It describes the five cornerstones of ITPlatforms, Development, Data, Communications and Applicationsand recent developments in databases, e-business and component-based development. Among the new topics in this edition are embedded systems, the movement to knowledge management, and Customer Resource Management. With over 1,000 new entries, the Glossary now includes over 10,000 definitions of terms, products and acronyms! Each entry is packed with information; many have been expanded to include related platforms and vendor URLs. And a CD of the complete Glossary is included with the book. Even if you own an earlier edition, this new edition includes significant revisions that make it an essential reference and an important resource!
