Customer Reviews

The Concierge Manual: A Step by Step Guide on How to Start Your Own Concierge and/or Errand Service

5 star:		(3)
4 star:		(3)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

This book was really disappointing. It might be okay (maybe) for someone who has no idea where to begin starting a concierge service. But for anyone else, this book is a waste of money. I was hoping to get specific advice regarding networking with other businesses, best practices for marketing, and what challenges to watch out for. This book barely touches on those. And for anyone hoping to grow their concierge service into a big company, this book fails to talk about how to set yourself up in a way that will facilitate large amounts of growth. I got better advice from books related to starting a small business than from this book. (Entrepeneur's book "Start Your Own Business" is great.) If Giovanni's book was [less expensive], it would be worth purchasing. But [what i paid]is ridiculous.

After the other rave review, I was disappointed with this book. There is some advice on setting up your concierge systems (which is also an opportunity for the author to sell her contracts and software), but I was expecting more insight on her experiences as a concierge, tips and tricks on juggling clients' demands, etc. Instead, the first half of the book just covers how to start any small business. There are plenty of excellent books which cover this subject much better. Anyway, most of it is irrelevant to non-US readers because the laws are different. The last quarter of the book covers meeting planning (the author's previous business) and human resource management. So there is not much room left to write about the concierge business specifically.
If you are thinking of starting a concierge business, know nothing about small business and just want to read one book, then this could get you by. However I would not recommend starting a business with so little research!

All in all, I'm glad I was able to source this book second-hand through Amazon and didn't have to pay full price!

I order my book and got it quickly. I started to jump into it immediately. Although it started with business basics, I got a few ideas I did not think about. But what I really wanted was a book to get me started with my concierge business venture and this gave me a start. Now I know that I would not get everything I need, but it definitely pointed me in the right direction. I did not think I was buying a franchise for the price of the book. What it did for me was save me time in doing additional research, which is all I ever want from a book of this type.
I am looking to build a large company, which will take time, this basic primer was what I needed. I have been in business before on my own, but I need the basic start for concierge business and the Concierge Manual gave me just what I needed to move me in the right direction. If you are looking for a franchise type of book, then this may not be it. But if you want a book that gives direction and help with your start up, this book is one that you may want to purchase. It is working for me!!!!

Good information but very lengthy. I really wanted a book that would get me started immediately, but with this one, it is a lot more reading than necessary. If it was condensed I think it would be a lot more useful to get you started right away. Still very informative though!

This book was a good book for me as a person who needed the basic ideas to get started. I started looking at starting my business many years ago, but could not at that time. It seems to me things have changed some, and you must go with changes from the research I have done. This book gave me the basic knowledge I need, to go in the direction I want my business to go. It gave me what to do and what not to do. Although I notice that there are a few more books around then when I started, this is the one I wanted and it has definitely put me on the right track.

Be wary of all those 5 star books that pop up, ask around like I did. This book gave me what I needed to get started, business basics and concierge basics. This industry has changed from when I started, so I need basic ideas and then I can be creative with my business plan. I gave this book 4 stars because it is a good book with good ideas and directions, plus I am always wary of any 5 star book!!!! This is an honest account of my thoughts, good book means 4 stars. These days everyone has a 5 start book!!

I wouldn't say the best book for the industry but it did have some useful info and was a good read.

I read the book from cover to cover and really enjoyed it. I've read several home business books that are too general and this one is the complete opposite. Full of valuable information, detailed and very easy to understand. If you can afford to buy only one book to start your business ... then this is absolutely the best one to purchase as it has everything you need to get you started.

If you need a book to get you started, with simple directions, that does not talk at you, but guides you down a path to starting your own business as a concierge. This book will do just that! The information will provided you with a starting point and then direct you in the many way you can run your business and not have to make mistakes. This book will take you through all that you need to get started and then some.

This is by far the best book that I've read. It has virtually everything you need all in ONE BOOK!! If you are serious about starting a business like this one then you just have to buy this book.