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Conducting Research Surveys via E-mail and the Web Paperback – February 15, 2002

ISBN-13: 978-0833031105 ISBN-10: 0833031104 Edition: 0th

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Conducting Research Surveys via E-mail and the Web + Internet Research Methods: A Practical Guide for the Social and Behavioural Sciences (New Technologies for Social Research series)
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Product Details

  • Paperback: 142 pages
  • Publisher: RAND Corporation (February 15, 2002)
  • Language: English
  • ISBN-10: 0833031104
  • ISBN-13: 978-0833031105
  • Product Dimensions: 8.7 x 5.9 x 0.4 inches
  • Shipping Weight: 10.6 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #1,924,307 in Books (See Top 100 in Books)

Editorial Reviews


This slender volume, by Matthias Schonlau, Ronald Fricker, and Marc N. Elliott, addresses how to choose the contact method for a survey and explicitly describes process steps, sources of cost, sources of error, and other elements of practical survey administration and survey methodology... As a result of its brevity, clarity, and breadth, this belongs on the desk as a reference for those who are new to surveying and as a checklist for experienced researchers.
The Library Quarterly, April 2003

Despite all the problems telephone-reliant pollsters have faced in recent years, such as declining response rates and increasing use of cell phones, the idea of taking surveys to the Internet to gauge opinion remains a controversial idea... Regardless of one's personal opinions on the matter, 'Conducting Research Surveys Via E-Mail And The Web' is full of useful information for anyone interested in the future of polling., August 2003

From the Publisher

Low-cost personal computers and the explosive growth of theInternet over the past decade have introduced new methods of con-ductingresearch surveys. It is now possible to conduct an entire sur-veysolely through the World Wide Web or by e-mail. But, just asissues were raised about phone and mail surveys when they werefirst introduced, many researchers and practitioners are trying todetermine the best way to conduct Internet surveys and questioningjust how scientifically valid Internet-based surveys are.This book provides practical information for researchers who arecontemplating using the Internet in their survey activities. The au-thorsexamine the reported strengths and limitations of using theInternet to conduct research surveys and offer guidelines on surveydesign and implementation. This book should be of interest to socialscience and public policy researchers, although it is certainly appli-cableto any form of survey research, including that conductedwithin the Department of Defense and throughout the armed forces.It should also prove useful to principal investigators, surveycoordinators, and survey programmers.This study was conducted by RAND as part of its continuing programof self-sponsored research. Support was provided through the inde-pendentresearch and development provisions of RAND's contractsfor the operation of its Department of Defense federally funded re-searchand development centers: Project AIR FORCE (sponsored bythe U.S. Air Force), the Arroyo Center (sponsored by the U.S. Army),and the National Defense Research Institute (sponsored by the Officeof the Secretary of Defense, the Joint Staff, the unified commands,and the defense agencies). The RAND Statistics Group also providedadditional funding for this research.

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20 of 23 people found the following review helpful By Midwest Book Review on October 8, 2003
Format: Paperback
The collaborative effort of computer communications experts Matthias Schonlau, Ronald D. Fricker, Jr. and Marc N. Elliott, Conducting Research Surveys Via E-mail And The Web is a practical and accessible guide to applying the pervasiveness of the internet to the gathering of survey data in a much faster and significantly less expensive manner than traditional means of phone or mail communications. Yet online surveys have their own pitfalls that can adversely skew data results. Individual chapters cogently address how to take maximum advantage of the Internet while preserving data integrity, and provide an invaluable look at the future of internet-based survey methods. Simply put, Conducting Research Surveys Via E-mail And The Web is a "must-read" for anyone in academia, government, social issue activism, or business who is contemplating running a survey through the use of electronic mail or a webpage.
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