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Confessions of a Call Center Gal: a novel Kindle Edition

203 customer reviews

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Length: 298 pages Enhanced Typesetting: Enabled

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Editorial Reviews

Review

A chick-lit approach to the call center. This book is a reminder that the call center predates globalization and outsourcing. ~The Wall Street Journal Online (IRT)

This novel is chick lit at its best. ~Booksessed

Finally! A snarky, quick witted, relatable book with a dash of romance! ~Chick Lit=The New Black

A fun mix of Bridget Jones's Diary and The Office. ~Books Etc.

Think Chelsea Handler plus argyle sweater wearing Chuy plus The Office plus chick lit. Are you already laughing? ~Precision Reviews

A strong debut novel about real issues with lots of heart and humor. ~Chick Lit Club (AR)

The chick lit version of "Office Space" for a new generation. ~Melissa Amster, Chick Lit Central

Guaranteed to make you laugh-out-loud. Fans of Sophie Kinsella will love it. ~author Sibel Hodge

Real and relatable! So many traditional chick lit books tend to go off on a tangent to a life many of us will never have--Bond Street and Fifth Avenue are not a regular part of my routine. This book felt like a peak into a normal life, not some glitzy creation designed purely for the pages of a book! ~R.O.A

A hilarious account of life in a call center, with a little romance to spice things up. ~Bookerella

This novel reads like a season of The Office (with Ricky Gervais). I can really see this novel being turned into a sitcom on NBC and I'd be tuning in to every week to watch. ~Chick Litaholic

There are so many memorable episodes; if this book was adapted to film, it'd translate very well on screen. ~Bookmarked

A hilarious comedy with some snark and punk. ~Kritters Rambling

Full of humor and an addicting story, this is the perfect chick lit to curl up in bed with. ~Peace Love Books

From the Author

***DISCLAIMER: If you find politically incorrect shows like The Office, South Park and Chelsea Lately detestable, juvenile and offensive, then this book is probably NOT for you.

Product Details

  • File Size: 943 KB
  • Print Length: 298 pages
  • Page Numbers Source ISBN: 061548428X
  • Publisher: Giffin Press (January 19, 2014)
  • Publication Date: January 19, 2014
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B004PLMHYM
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Lending: Enabled
  • Enhanced Typesetting: Enabled
  • Amazon Best Sellers Rank: #161,568 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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More About the Author

Lisa Lim writes fun chick lit and romantic comedies. Lisa's debut novel was shortlisted for Goodreads No Young Adult Best Chick Lit Reads and was featured on the Wall Street Journal online blog (IRT).

Her debut novel Confessions of a Call Center Gal has remained on Amazon's Top 100 in the Kindle Humor store. She's the Boss is her latest release and was Cindy Roesel of Chick Lit Central's pick for best novel of 2012.

Lisa loves to hear from her readers. You can reach her by email at: callcentergal88@gmail.com
You can follow Lisa on Twitter: @LisaLim8
Lisa blogs at: confessionsofacallcentergal.blogspot.com

Customer Reviews

Most Helpful Customer Reviews

14 of 16 people found the following review helpful By eema2emma on July 19, 2011
Format: Paperback Verified Purchase
There was a time when I had some jobs I couldn't stand. What made it bearable were the friends I had at those jobs...and the eye candy. So I could definitely relate to Maddy, the heroine of "Confessions of a Call Center Gal" by Lisa Lim. Granted, I never worked at a call center, but it really encompassed any tedious and boring job I ever disliked in the past and gave me a lot to laugh about, as well.

Lisa Lim's debut novel opens with Madison (a.k.a. Maddy) getting frustrated by the lack of job interviews and the mountain of rejection letters. While visiting her best friend in Pocatello, Idaho, she applies for a job in a call center and receives an offer she probably should have refused. Soon she is in the throes of a nightmare, dealing with obscene and obnoxious callers who swear and yell at her all day long, along with a boss who constantly breathes down her neck. However, she also makes some unique new friends, bonds with her best friend and develops a crush on the office hunk. Through this job, Maddy learns a lot about herself and the essence of human nature (or how far someone will go to make someone else miserable).

There was a lot to like about this novel. It was both quirky and funny, and Maddy was easy to relate to. She had a mature voice for being fresh out of college but she also sounded realistic for her age. She's someone I could see befriending on the job. The dialogue was fun and conversations (or even inner monologues) didn't drag. Her use of description was great too. I could visualize everything perfectly. The sexual tension and chemistry between Maddy and her office crush was delightful. I also enjoyed the holiday scenes, all the pop culture references (including one to Adam Lambert), as well as the day to day annoyances and nuances of the job at hand.
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10 of 12 people found the following review helpful By Tina on June 27, 2011
Format: Paperback
I am one of those people who has been bemoaning the fact that good chick lit is almost gone. Fortunately, I do, on occasion, come across a book that I somehow "missed" in my quests for "all things chick lit" and Confessions of a Call Center Gal is certainly one of those books.

Firstly, although I have never worked in a call center, I have always wondered what it must be like. In my role as a Human Resource Manager, I have had to hire several people during my career, but I have always shied away from positions where I would have to deal with "call center" hirings and, after reading this book, I will definitely be staying away.

The author does a wonderful job of showing us the "real" reality behind working in this type of environment and she does it with honesty and humour.

I found myself laughing out loud at some of the dialogue and actually went back to reread a few passages that I thought were very funny or, in my opinion, insightful.

The main character Maddie is alot of fun and gets herself into situations that were absolutely hilarious (and at times) touching to read about.

Reading this book was a joy. The only "somewhat" negative comment I would like to make is that I thought that, at times, the author went into too much detail about a situation. Otherwise, a great, great chick lit read that made my week!
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5 of 5 people found the following review helpful By Stephanie Perez on February 8, 2013
Format: Kindle Edition Verified Purchase
If you have ever worked in a call center you will find this book funny and somewhat true to life. Very entertaining and fun read.
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6 of 7 people found the following review helpful By katann23 on July 27, 2011
Format: Kindle Edition Verified Purchase
This book tells the story of Maddie, a recent college graduate who upon graduation finds it impossible to find a job. While visiting a friend in Idaho, she ends up taking a job at a customer service call center. The story delves into Maddie's adventures at work, with a little romance thrown in.

I really wanted to love this book. The author is a former call center gal herself, as am I, and I did relate to a lot of the situations Maddie encounters. However, the book is really oddly written and it made the actual story a bit awkward.

I think the author was trying to make her conversations between characters seem current, but a lot of the dialogue seems forced and unnatural (example: using 'lil instead of "little", repeatedly). The author also is a big fan of using alliterations, which honestly made the writing seem a little too "cutesy" for me.

I'm giving the book three stars as while I did enjoy the story, the writing style was just a bit too odd for me. Not the best book I've read this year, but not by far the worst. There are definitely better books in this genre, but for $2.99 on Kindle, it's still not a bad deal for a quick and light read.

Overall, the book is just average, but it's still not a terrible read.
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4 of 4 people found the following review helpful By KimC on February 10, 2013
Format: Kindle Edition Verified Purchase
At first I almost wanted to stop reading, I wasn't a huge fan of the start of this book. I thought the way the characters talked and the names and whatnot were just silly. But I stuck with it and by like a third of the way through I was hooked. The characters got much better and I was intrigued to see what would happen. Overall I liked the book and I'm glad I stuck it out.
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4 of 4 people found the following review helpful By Chicklitish on December 5, 2011
Format: Kindle Edition
If you've ever suffered obnoxious and rude customers then you'll certainly relate to this humorous novel. I couldn't help laughing along at the customer interactions, and Lisa Lim's fresh and fun writing made this a winner. It was nice to see a novel featuring a woman with a job many of us can relate to. Can't wait to read more from this author.
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